Restaurant Supervisor

OTO Development; Naples (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company seeks a Restaurant Supervisor to oversee activities in a vibrant hospitality environment. The role includes ensuring guest satisfaction, managing staff, and maintaining service standards. You’ll bring leadership experience and strong communication skills to the team, contributing to operational excellence and guest engagement.

Benefits

Medical insurance options

Dental and vision insurance

401k with company match

Tuition assistance

Paid time off

Travel discounts

Qualifications

• Prior experience in quality luxury hotel/restaurant/bar.
• Strong leadership and strategic planning skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Ensure prompt, friendly service according to guidelines.
• Direct overall activities and performance of employees.
• Manage cleaning and maintenance of equipment.

Skills

Leadership

Communication

Customer Service

Financial Acumen

Job description

National Base Salary Rate: $15.90 - $18.80/hour

*Rate depends upon state/market*

We are pleased to announce a wonderful opportunity for a Restaurant Supervisor.

What will you be doing most days?

·Ensure prompt, friendly service according to the restaurant guidelines

·Direct overall activities and performance of employees on a shift-by-shift basis

·Manage the responsible service of alcohol. Monitor alcohol awareness. Establish a positive relationship with the local authorities

·Promote an atmosphere of positive guest relations by handling guest complaints or concerns in a professional and timely manner

·Maintain and inspect dining room, food receiving area, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times

·Supervise cleaning and maintenance of equipment and arrange for repairs, contracts, and other services.

·Maintain restaurant cleanliness and organization for both the interior and exterior of the restaurant

·Oversee FOH staffing, ensuring that adequate staffing is maintained, and that overtime is minimized

·Ensure sales forecasting and schedules reflect desired productivity and match daily labor controls

·Perform checkouts of food servers, Room Service and bartenders ensuring that all tickets are accounted for, all comps have been signed, and the proper amount of cash and all credit card vouchers are obtained

·Prepare reports at end of shift

What are the requirements for this position?

·You have prior experience in a quality luxury hotel, restaurant or bar brand

·You have knowledge of basic Food and Beverage operations, track record of strong leadership and strategic planning skills, and proven achievements in optimizing guest and team member engagement

·You have experience in successfully leading a fast-paced environment and prioritizing demands

·You have strong interpersonal relations and leadership abilities.Exemplifies a passionate “can do” attitude with natural leadership and motivational skills.

·You have working knowledge financials and budgeting systems with a clear understanding of cost controls and driving topline revenue

·You have excellent oral, written, and interpersonal communication skills

·You demonstrate a passion for people with a strong network of contacts within the local events and restaurant/bar industry

Physical Requirements for this Position

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This may require around 10% of travel time.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vison insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Restaurant Supervisor

Department: Food and Beverage

Hourly

Position Reports to: Restaurant General Manager