Restaurant Supervisor

Tandem Hospitality Group, LLC; Louisiana; On-site; USD 35,000 - 50,000; Full time

Job summary

A leading hospitality group is seeking a Restaurant Supervisor to oversee staff and ensure high standards of service. This role requires previous food service experience, excellent leadership skills, and the ability to create a memorable guest experience. The Supervisor will manage training and development for the team, maintain cleanliness, and handle operational tasks for successful restaurant management.

Qualifications

• Previous experience as a Restaurant Supervisor required.
• Knowledge of proper food handling and safety.
• Strong communication skills and attention to detail needed.

Responsibilities

• Oversee front-of-the-house restaurant service staff and training.
• Ensure high service quality and guest satisfaction.
• Manage cash deposits and restaurant opening/closing procedures.

Skills

Leadership

Guest Service

Communication

Interpersonal Skills

Education

Food Safety Training Certification

Restaurant Supervisor Experience

Tools

MS Office

POS Systems (Micros)

Reservations Software (Open Table)

Job description

Job Description

The Restaurant Supervisor will oversee the front-of-the-house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.

Job Responsibilities

• Oversee a team of employees including hiring, development, scheduling and training
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
• Properly handle daily cash deposits
• Open or close the restaurant, securing cash, liquor, and entry points
• Create a service first work environment
• Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service related tasks to servers
• Properly check out servers and bartenders at the end of their shift
• Bus tables and assist with processing dirty dishes if necessary
• Ensure dining tables are properly prepared for service
• Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
• Be able to open and pour wine at tableside.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed.
• Assist with special events as needed.
• Greet all guests warmly with an appropriate greeting.
• Understand and communicate products and services available at the Hotel.
• Follow all company safety and security policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Anticipate and address guests' service needs
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards

Job Qualifications

• Prior experience as a Restaurant Supervisor
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written / verbal communication skills.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google) / POS systems (Micros) / Reservations software (Open Table)

Source: Tandem Hospitality Group