Restaurant Supervisor

CoralTree Hospitality Group; Houston, Northern (TX, KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Magnolia Houston Hotel is seeking a Restaurant Supervisor to provide leadership to the Food and Beverage Outlet team and collaborate with the management to ensure guest satisfaction and peak performance.

The role involves supervising staff, assisting with scheduling, inventory coordination, and maintaining daily reports while upholding resort policies and safe, pleasant work environments.

Qualifications

• Flexibility with work days and hours in a demanding hospitality environment.
• Experience in passionately providing service to others.
• Excellent phone skills are required.
• Strong people skills and the ability to create memorable guest experiences.
• Effective communication with guests and team members is essential.

Responsibilities

• Lead and supervise the outlet team with a focus on guest satisfaction.
• Assist manager with daily operations and staff supervision.
• Monitor supplies, coordinate inventory, and assist with ordering as needed.
• Use labor tools to schedule and control labor costs.
• Support with hiring, onboarding, and termination paperwork.
• Participate in staff meetings and maintain logs and daily reports.
• Report maintenance needs promptly using proper procedures.
• Ensure compliance with resort policies and proper bookkeeping.

Skills

Flexibility

Experience

Phone skills

People person

Great communicator

Job description

Overview

The Restaurant Supervisorat Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are properly stocked; assists with ordering supplies as necessary. Assists with coordinating inventory control.
• Utilizes labor management tools to schedule and control labor costs.
• Assists manager with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Reports any needed repair immediately to Maintenance using correct procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log book entries. Performs restaurant staff duties as necessary.
• Maintains a safe and pleasant work environment.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others.
• Excellent phone skills needed.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate. #Magnolia