Restaurant Supervisor

Delaware North at Lambeau Field; Green Bay (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company at a renowned sports venue as a Restaurant Supervisor. You will lead a team at Lambeau Field's 1919 Kitchen, ensuring high service standards and a memorable experience for guests during exciting game days. Competitive pay and comprehensive benefits await you.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Tuition reimbursement

Qualifications

• Minimum of 2-3 years’ experience in a front-of-house restaurant environment.
• One-year supervisory experience preferred.
• Knowledge of bar operations and standard drink recipes.

Responsibilities

• Supervises staff activities and ensures quality service.
• Handles employee training and disciplinary matters.
• Ensures timely delivery of food and beverage orders.

Skills

Strong verbal and written communication skills

Time management

Team-oriented

Organizational skills

Ability to work in fast-paced environment

Tools

MICROS POS

Job description

The opportunity

Delaware North Sportservice is hiring full-time or part-time Restaurant Supervisors to join our team at 1919 Kitchend and tap in Lambeau Field in Green Bay, Wisconsin. As a Restaurant Supervisor, you will be responsible for assisting management with the efficient operation of the restaurant.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
• Trains new and existing team members, under the direction of management
• Handles disciplinary matters and ensures quality employee performance
• Enforces and adheres to all unit and company alcohol service policies and procedures
• Ensures quality, accuracy, and timely delivery of food and beverage orders
• Assists team members with service and/or billing issues
• Verifies proper set-up, service, and cleaning of assigned area throughout shift
• Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
• Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
• Performs opening and closing procedures
• Verifies all paperwork is complete and turned in at conclusion of shift
• Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
• Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
• Completes daily point-of-sale reports as requested by management
• Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
• Performs other duties as assigned

More about you

• Must be at least 18 years of age
• Minimum of 2-3 years’ work experience in front-of-house restaurant or foodservice position, in a high-volume environment, required
• One-year supervisory experience in restaurant or service environment preferred
• Experience in credit card processing required
• Previous experience using computerized POS system required; previous experience with MICROS POS preferred
• Ability to obtain a City of Green Bay alcohol operator’s license within 60 days of start date
• Knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
• Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
• Strong verbal and written communication skills; ability to communicate with staff and to prepare written reports
• Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
• Highly motivated, ability to take initiative, ability to work in fast-paced environment
• Team-oriented; ability to work effectively with others

Physical requirements

• Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and move large food trays, weighing up to 50 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills
• Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen

Shift details

Day shift
Evening shift
Event based
Holidays
Overtime as needed
Weekends

Source: Hospitality Online