Restaurant Supervisor

Hunter Super Techs - TurnPoint; Colorado Springs (CO); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings Account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge in Colorado Springs is seeking a Restaurant Supervisor to oversee daily restaurant operations, manage staff schedules, and assist with front-of-house tasks. You will coordinate lead servers and ensure high service standards.

Benefits include medical, dental, vision, 401K with employer match, paid vacation and parental leave, plus perks and wellness programs. Flex scheduling supports work-life balance.

Qualifications

• High School diploma or equivalent is required.
• 1+ year of experience in a food service team lead or leadership role.
• 1+ year of using POS technology (Micros or similar).
• Basic math skills for cash handling and transactions.
• Flexibility in scheduling including nights, weekends and holidays.

Responsibilities

• Oversee restaurant operations and staff to ensure efficiency and standards.
• Provide front-of-house administrative support: scheduling, payroll, reservations, inventory, and personnel matters.
• Interact with guests and staff, giving feedback to ensure quality service and resolve concerns.
• Assist with POS transactions, expediting, restocking, quality, and staff breaks during shifts.
• Ensure sanitation, cleanliness, and setup for opening and maintain during shifts.

Skills

Team leadership

POS technology

Cash handling

Customer service

Scheduling

Education

High School diploma or equivalent

Tools

Micros POS

Job description

Pay: $22.00 per hourAt Great Wolf, the Restaurant Supervisor is critical to ensuring exceptional hospitality and is responsible for overseeing restaurant operations and personnel, scheduling employees, and assisting with restaurant operations as needed. The Supervisor coordinates the work of restaurant staff to ensure efficient operations.Join our Pack:•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.Benefits:•Medical, Dental, and Vision insurance•Health savings account•Telehealth resources•Life insurance•401K with employer match•Paid vacation time off•Paid parental leaveEssential Duties & ResponsibilitiesEnsures operational execution by communicating expectations to Lead Servers and restaurant staff to ensure restaurant operations are efficient and meet all set standardsProvides administrative support for front of house operations including; scheduling, payroll, reservations, inventory, receiving, and personnel related mattersInteracts with guests and pack members, provides feedback to staff throughout their shift to ensure quality service; works with management to investigate and resolve guest concernsAssists with the overall operation of the restaurant(s) including; Point of Sale transactions, expediting, re-stocking, quality, and staff breaks and performanceEnsures that restaurants are sanitized, cleaned, stocked, and setup correctly for opening and that they remain that way through the shiftCommunicates with fellow Supervisors through various shifts to ensure successful operations of the restaurant(s)Identify all Out of Order equipment and pass along to Manager for repairSupport management in staff performance related matters including; employee reviews, corrective action, investigations, conflict resolution, etc.Assists with the coordination and execution of birthday partiesProtects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policiesBasic Qualifications & SkillsHigh School diploma or equivalent experience1+ year previous experience in a food service team lead capacity or leadership role1+ year utilizing Point-of-Sale (POS) technologyBasic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handlingMust be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as neededSuccessful completion of criminal background check and drug screenDesired Qualifications & TraitsPrior experience with Micros POSServe-Safe and/or TIPS certificationProven teamworkProjects professional image that inspires trust and confidenceEnthusiastic and positive energyPhysical RequirementsAble to lift up to 30 lbs.Able to bend, stretch, and twistAble to stand for long periods of timePay Rate: $ /hrAn employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.Application Instructions:Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: 9/11/26Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.