Restaurant Staff - Entry Level

Dunkin' - Iron Mountain; Iron Mountain (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Dunkin' - Iron Mountain is hiring full time or part time Restaurant Staff in Iron Mountain, MI to deliver friendly customer service and uphold hospitality standards. You will support daily operations, handle customer interactions, and work as part of a team to ensure quick, accurate service.

The role emphasizes following safety guidelines, maintaining cleanliness, and assisting with stocking and food preparation as needed. We look forward to meeting you for an interview.

Qualifications

• High school diploma or equivalent preferred but not required.
• Strong work ethic and willingness to learn.
• Demonstrated ability to work in a team environment.

Responsibilities

• Provide customer service and hospitality up to company standards.
• Communicate with management promptly about scheduling, issues, and problems.
• Follow safety procedures for personal safety, equipment use, and food handling.
• Ensure products are stocked, prepared, and maintained per standards.
• Maintain a clean, safe working environment and assist with duties as assigned.

Skills

Customer service

Team player

Communication

Work ethic

Education

High school diploma or equivalent

Job description

Dunkin' - Iron Mountain is looking for a full time or part time Restaurant Staff team member to join our team in Iron Mountain, MI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include:

• Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
• Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
• Ensure all products are stocked, maintained, and prepared according to company quality standards.
• Maintain a clean, safe working environment.
• Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
• Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
• Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives.
• Assume additional responsibilities as assigned.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
• Frequent washing of hands.

• A high school diploma or equivalent or higher preferred but not required.
• Strong work ethic and willingness to learn.
• Demonstrated ability to work in a team environment.

We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dunkin' - Iron Mountain soon!