Restaurant Shift Supervisor

MOD SUPER FAST PIZZA, LLC.; Mount Prospect (IL); On-site; USD 18,241 - 25,979; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation 5 days/year

Free meals and beverages

Discounted gym membership

Free counseling sessions

Health insurance eligibility based on;

401(k) retirement

Job summary

MOD Restaurants is seeking a Shift Supervisor to lead the Squad Crew in delivering great pizzas and salads with personal service and strong leadership. You’ll model MOD values and set the tone for a welcoming, high-energy shift that supports teammates and guests.

You will coach front-line staff, demonstrate standard operating procedures, and partner with the General Manager to engage the local restaurant community while upholding our inclusive hospitality ethos.

Qualifications

• Minimum of 1 year of customer service or restaurant leadership.
• Experience coaching and motivating front-line employees.
• Must be at least 18 years old.

Responsibilities

• Be an example of MOD values and lead with service mindset.
• Help create a MOD vibe customers expect.
• Coach Shift Supervisors to keep energy high.
• Demonstrate and coach Squad in store tasks.
• Show knowledge of Operational Standards and resources.
• Partner with General Manager to engage the restaurant community.

Skills

Customer service

Restaurant leadership

Coaching

Strategic thinking

Calm under pressure

Job description

MOD Restaurants makes pizza to serve people, to contribute to a world that works for and includes everyone.

Compensation: $16.05 - $16.05 per hour plus tips.

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 5 days per year, accruing at 1.54 hours per pay period
• FREE pizza, salad, and beverages
• Discounted gym membership
• Free counseling sessions
• Medical, dental and vision insurance eligibility based on hours worked
• 401(k) retirement

Summary

As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place where everyone can experience pizza that is personal.

We believe in a world where doing the right thing has far‑reaching ripples, people are at the heart of every decision, and pizza brings possibility to everyone. Because at MOD; ALL PIZZAS ARE WELCOME!

Key Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Help create a MOD vibe that our customers expect
• Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Demonstrate knowledge of all Operational Standards and resources
• Partner with General Manager to engage the board community of our restaurant

Required Qualifications

• Minimum of 1 year of customer service or restaurant leadership
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focus in busy restaurant operations
• Must be at least 18 years old

This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact [e-mail]. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Nearest Major Market

Chicago

Job Segment

Chef, Culinary, Food Service, Hospitality, Operations