Restaurant Shift Manager: Lead Teams & Growth

burgerking; Houston (TX); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Scholarship Fund Program (BS)

Emergency fund assistance

Discount program

Provider cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Houston is seeking a hands-on, customer-focused team member capable of leading shifts and delivering excellent service. You will supervise staff, ensure accurate order taking, resolve customer concerns and manage cash with deposits at shift changes.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment with a focus on teamwork and customer satisfaction.

Qualifications

• Experience delivering friendly customer service in a fast-paced setting.
• Ability to lead and motivate a team during shifts.
• Experience taking inventory and managing stock to avoid shortages.
• Proficient cash handling and basic math for transactions.
• Reliable transportation and punctuality are required.

Responsibilities

• Supervises, trains, motivates and leads employees to ensure enthusiastic customer service.
• Ensures orders are taken promptly, accurately and with courtesy.
• Resolves customer concerns to maintain satisfaction.
• Counts cash and prepares bank deposits at shift changes and closing.
• Maintains stock levels by counting inventory and ordering as needed.
• Works in a fast-paced environment with strong communication.
• Demonstrates reliable written, verbal and interpersonal skills.

Skills

Customer service

Team leadership

Inventory management

Cash handling

Attention to detail

Problem solving

Job description

Burger King in Houston is seeking a hands-on, customer-focused team member capable of leading shifts and delivering excellent service. You will supervise staff, ensure accurate order taking, resolve customer concerns and manage cash with deposits at shift changes.

The role requires strong communication, reliability, and the ability to work in a fast-paced environment with a focus on teamwork and customer satisfaction.