Restaurant Shift Manager: Lead Teams, Grow & Earn Benefits

McDonald's; West Branch (IA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is hiring a Shift Manager to oversee restaurant operations and guest experience. You will lead crew scheduling, coach both crew and managers, and enforce McDonald’s standards for safety, cleanliness and service in a fast-paced environment.

The role emphasizes leadership, teamwork, and accountability, with opportunities for advancement and a focus on delivering exceptional customer service every shift.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: oversee crew schedules.
• Inspire and empower team members and managers to deliver great guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory and profitability.
• Cultivate training and continued learning within the restaurant.
• Be results oriented and drive high performance from the team.

Skills

Customer service

Leadership

Effective communication

Decision making

Job description

McDonald’s is hiring a Shift Manager to oversee restaurant operations and guest experience. You will lead crew scheduling, coach both crew and managers, and enforce McDonald’s standards for safety, cleanliness and service in a fast-paced environment.

The role emphasizes leadership, teamwork, and accountability, with opportunities for advancement and a focus on delivering exceptional customer service every shift.