Restaurant Shift Manager

Shake Shack; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Restaurant Shift Manager to lead a dynamic team. This role focuses on ensuring a seamless service flow while fostering a high-performing environment. With a commitment to excellence, you'll be instrumental in mentoring team members and enhancing operational efficiency. The company values its people, offering extensive learning opportunities and a supportive atmosphere. Join a vibrant team that stands for quality and community, where your contributions can make a real difference.

Benefits

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Career development opportunities

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.

Responsibilities

• Manage the flow of service and direct team members on a shift.
• Help build and lead a high-performing team.

Skills

Restaurant leadership experience

Food Safety Certification

Problem-solving skills

Effective communication skills

Job description

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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to mentorship, training, and growth potential, all in a fun and inclusive environment.

Job Responsibilities

1. Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
2. Help build and lead a high-performing team of hourly Team Members.
3. Assist with operational support functions (e.g., Purchasing, Receiving, Inventory).
4. Participate in applicant interviews and assist with employee relations.

Job Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.

Perks

We support our team members with industry-leading benefits:

• Weekly Pay
• Performance bonuses based on achievement of goals
• Medical, Dental, Vision Insurance & Flexible Spending Accounts
• Supplemental Life Insurance and Short-Term Disability
• 401(k) plan with Company Match
• Paid Time Off/Sick Time
• Paid Parental Leave
• Employer Assistance Program (EAP)
• Commuter Benefits
• Exclusive discounts for travel, electronics, wellness, leisure, and more
• Shake Shack Meal Discounts
• Charitable opportunities to give back
• Employee Resource Groups
• Career development opportunities

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About Us

Beginning as a hot dog cart in NYC’s Madison Square Park, Shake Shack was created by Danny Meyer. Our roots in fine dining and community giving back guide us in serving high-quality food with exceptional hospitality. Our team enjoys a positive environment committed to our philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration regardless of protected characteristics.