Restaurant Shift Leader — People, Service & Growth

McDonald's; Virginia; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive Wages

Health Insurance

Paid Vacation Time

401(k) Retirement Options

Tuition Assistance

100% Tuition Coverage at Colorado Tech

QSR Engagement Rewards Program

Career Growth Opportunities

Be More Than a Manager—Be a Leader!

Job summary

McDonald’s is hiring Shift Managers to lead a fast-paced restaurant team, ensuring top customer service, food quality, and safety standards. You’ll coach crew, manage shifts, handle cash, and monitor operating metrics to drive sales and guest satisfaction.

The role emphasizes leadership, teamwork, and a positive work environment, with competitive wages and opportunities for growth within one of the world’s best-known brands.

Qualifications

• Must be 18 years or older.
• Restaurant leadership experience preferred but not required.
• Ability to manage multiple departments and lead teams.
• Strong customer-service orientation and professionalism.

Responsibilities

• Lead and inspire a team to deliver outstanding customer service.
• Coach, train, and develop crew members.
• Keep the restaurant running smoothly during your shift.
• Ensure food quality, cleanliness, and safety standards.
• Handle customer concerns professionally and with a smile.
• Manage cash handling, deposits, and daily operational procedures.
• Monitor labor, productivity, and restaurant performance.
• Create a positive, energetic, and fun work environment.

Skills

Professionalism

Drive for Growth

People Oriented Focus

18 years or older

Job description

McDonald’s is hiring Shift Managers to lead a fast-paced restaurant team, ensuring top customer service, food quality, and safety standards. You’ll coach crew, manage shifts, handle cash, and monitor operating metrics to drive sales and guest satisfaction.

The role emphasizes leadership, teamwork, and a positive work environment, with competitive wages and opportunities for growth within one of the world’s best-known brands.