Restaurant Shift Lead - Growth, Perks & Leadership

McDonald's Restaurants Limited; Marion (IL); On-site; USD 2,342,000 - 2,549,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Shift Manager to lead daily restaurant operations, oversee crew scheduling, and ensure guest satisfaction. You will coach and develop team members, uphold food safety and cleanliness standards, and drive profitability with proactive problem solving.

Ideal candidates bring a passion for service, strong communication, and the ability to make quick decisions in a fast-paced environment. This role supports an equal opportunity workplace and ongoing training opportunities.

Qualifications

• Demonstrates passion for helping and serving others (customers and team).
• Strong customer service and support focus; able to anticipate needs and provide solutions.

Responsibilities

• Lead crew schedules and oversee restaurant operations.
• Provide empowering leadership to crew and managers for an outstanding guest experience.
• Supervise and lead food safety and cleanliness to McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Cultivate training and continued learning within the restaurant.
• Drive high performance from the team.

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald’s is seeking a Shift Manager to lead daily restaurant operations, oversee crew scheduling, and ensure guest satisfaction. You will coach and develop team members, uphold food safety and cleanliness standards, and drive profitability with proactive problem solving.

Ideal candidates bring a passion for service, strong communication, and the ability to make quick decisions in a fast-paced environment. This role supports an equal opportunity workplace and ongoing training opportunities.