Restaurant Shift Leader — Lead, Train & Serve

Christiana-Seasons Pizza & Restaurant; Elsmere (DE); On-site; USD 17,000 - 25,000; Full time

Job summary

Seasons Pizza in Elsmere, DE is seeking a Shift Leader to guide and participate in day-to-day restaurant operations. You will support team members, train and motivate staff, delegate tasks, and handle opening and closing duties while maintaining Seasons Pizza standards for quality ingredients and accurate orders.

The role emphasizes delivering quality customer service, resolving issues, and ensuring adherence to health and safety protocols.

Qualifications

• High School Diploma required; Undergraduate degree (bachelors) preferred.
• At least two years experience in a restaurant or food-oriented retail environment.
• Able to stand and walk for long periods; able to lift up to 50 pounds.
• Must read, speak and understand English.

Responsibilities

• Ensure adherence to uniform and grooming guidelines of team members.
• Follow opening check list procedures.
• Assign registers.
• Adhere to posted team member schedule.
• Follow safe food handling and production procedures per health department regulations - ServSafe Certification
• Adhere to employee meal and discounts policy.
• Monitor dining room service and delivery standards.
• Complete and monitor cash handling throughout the shift.
• Collect and close driver drops during each driver’s shift.
• Check that all team members have completed their side work before clocking out.
• Follow register closing procedures (cash, receipts, pay outs).
• Follow closing check list procedures.
• Restock supplies as needed.
• Assist with weekly and monthly inventory using Foodtec system and store tablet.
• Other tasks as assigned.

Skills

English proficiency

Customer service

Education

High School Diploma

Bachelor's degree

Job description

Seasons Pizza in Elsmere, DE is seeking a Shift Leader to guide and participate in day-to-day restaurant operations. You will support team members, train and motivate staff, delegate tasks, and handle opening and closing duties while maintaining Seasons Pizza standards for quality ingredients and accurate orders.

The role emphasizes delivering quality customer service, resolving issues, and ensuring adherence to health and safety protocols.