Restaurant Shift Leader — Lead Crew, Grow & Earn

McDonald's Restaurants Limited; Marshalltown (IA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's is seeking a Shift Manager to lead restaurant operations in our Marshalltown, IA location. You’ll oversee crew schedules, train staff, and empower managers to deliver exceptional guest experiences in a fast-paced setting.

Key duties include supervising food safety, inventory control, and profitability measures while fostering teamwork and ongoing training to drive high performance and service excellence.

Qualifications

• Passion for helping and serving others (customers and team).
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs;
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Leadership

Customer service

Communication

Decision making

Job description

McDonald's is seeking a Shift Manager to lead restaurant operations in our Marshalltown, IA location. You’ll oversee crew schedules, train staff, and empower managers to deliver exceptional guest experiences in a fast-paced setting.

Key duties include supervising food safety, inventory control, and profitability measures while fostering teamwork and ongoing training to drive high performance and service excellence.