Restaurant Shift Leader: Elevate Service & Performance

Hardee's; Greenville (SC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The Shift Leader position at Ultipro in Greenville, SC, supports the General Manager and on-duty supervisor to ensure store execution aligns with the business plan. You will guide Crew Persons and Team Leaders to meet job expectations and deliver excellent service.

Responsibilities include leading shift activity, improving skills, driving sales, and upholding company policies. Training and meetings are part of the role, with opportunities to contribute to process improvements and team

Qualifications

• 2–3 years of restaurant management experience or education.
• HS diploma or GED required.
• Strong planning and time management skills.
• Team-building and collaboration abilities.
• Analytical and problem-solving capabilities; attention to cash handling.

Responsibilities

• Provide a quality product and customer service experience that delivers satisfaction.
• Assist management and lead shift activities to maximize sales and control costs.
• Comply with company policies and procedures.
• Model and encourage company values and effective communication.
• Attend training, meetings, and webinars; participate in corporate calls.
• Perform other duties or special projects as needed.

Skills

Team building

Time management

Problem solving

Communication skills

Analytical skills

Process improvement

Education

HS diploma/GED

Job description

The Shift Leader position at Ultipro in Greenville, SC, supports the General Manager and on-duty supervisor to ensure store execution aligns with the business plan. You will guide Crew Persons and Team Leaders to meet job expectations and deliver excellent service.

Responsibilities include leading shift activity, improving skills, driving sales, and upholding company policies. Training and meetings are part of the role, with opportunities to contribute to process improvements and team