Restaurant Shift Leader — Customer-Centric Ops Lead

Pilot Company; Memphis (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise restaurant operations and staff. The ideal candidate will deliver excellent customer service, keep facilities well-maintained, and assist management with daily tasks to ensure smooth operations.

Pay rates start between $14.20 and $21.10 per hour, with opportunities to contribute to a fast-paced team and work a flexible schedule across shifts.

Qualifications

• Previous experience or working knowledge of restaurant operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general operations of the restaurant.
• Respond to the needs of customers with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Align with PFJ's commitment to quality and customer service.

Skills

Customer service

Teamwork

Computer skills

Multi-shift

Job description

Pilot Company is seeking a Shift Leader to supervise restaurant operations and staff. The ideal candidate will deliver excellent customer service, keep facilities well-maintained, and assist management with daily tasks to ensure smooth operations.

Pay rates start between $14.20 and $21.10 per hour, with opportunities to contribute to a fast-paced team and work a flexible schedule across shifts.