Restaurant Shift Leader

Ascent Hospitality Management; Yankton (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

Ascent Hospitality Management is hiring a Shift Leader for Perkins Restaurant in Yankton. This role involves hands-on leadership to support management in achieving operational goals, fostering a positive environment, and ensuring exceptional guest satisfaction. Benefits include competitive wages, flexible scheduling, and employee discounts.

Benefits

Supportive ownership

Closed on Christmas Day

Free Employee Meals and family discounts

Referral bonus

Yearly anniversary checks

Flexible hours & schedules

Qualifications

• Empowered to take a hands-on leadership role in the restaurant.
• Communicate expectations clearly and motivate the team.
• Ensure 100% guest satisfaction.

Responsibilities

• Support management in meeting restaurant goals.
• Manage restaurant policies and performance standards.
• Lead the shift to maintain positive environment and service quality.

Skills

Team Leadership

Customer Service

Problem Solving

Job description

Perkins Restaurant is now hiring a Shift Leader for our Perkins Restaurant in Yankton.

Stop in any time to apply at:

2216 Broadway St. - Yankton

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details

Summary of Position: A shift leader is empowered to support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. It involves taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

Reporting Relationships: Reports directly to the General Manager or Manager on duty. Internal contacts include all levels of store personnel and home office departments. External contacts include guests and distributors.

Position Activities and Tasks: Ensures all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health regulations. Required, under certain circumstances, to perform or assist with all functions for all positions in the restaurant. Set up each shift for success through thorough planning, inspection, and anticipation of potential challenges. Communicate expectations clearly, assign work stations, and motivate the team. Lead the shift effectively, maintaining standards and a positive environment. Take immediate action to correct any food or service issues. Measure the shift's success and ensure readiness for the next Guest and shift. Communicate with management regarding employee performance, guest concerns, or maintenance issues.

Disclaimer: This description is not exhaustive of all responsibilities, skills, efforts, or working conditions associated with the job. It reflects the principal job elements essential for performance assessment, employee development, and compensation. Other duties may be assigned as needed.