Restaurant Shift Leader

Perkins Restaurant & Bakery; Yankton (SD); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader for their Yankton location. The role involves managing shift operations, ensuring guest satisfaction, and supporting management in achieving company performance standards. Benefits include flexible scheduling and support for career advancement.

Benefits

Free Employee Meals and family discounts

Competitive wages for experience

Flexible hours & schedules

Referral bonus for recruits

Yearly anniversary checks

Qualifications

• Strong leadership and communication skills.
• Ability to manage a team and handle customer service issues effectively.

Responsibilities

• Support management in meeting restaurant goals.
• Ensure effective shift readiness and team organization.
• Manage food quality and guest satisfaction.

Skills

Leadership

Communication

Problem Solving

Job description

Perkins Restaurant is now hiring a Shift Leader for our Perkins Restaurant in Yankton.

Stop in any time to apply at:

2216 Broadway St. - Yankton

Benefits of working for us include:

1. Supportive ownership that believes in family
2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*

*Ask manager for details

SUMMARY OF POSITION

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. It involves taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports: Directly to General Manager or Manager on duty

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors.

POSITION ACTIVITIES AND TASKS

Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.

Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.

Shift Readiness – Set up each shift for success through thorough planning, careful inspection, and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations, and create enthusiasm and confidence in your team.

Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm, and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized, and focused. Take immediate action to correct any food or service issues.

Follow Up – Measure the results of the shift against your plan, ensuring the restaurant is ready for the next Guest and the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It aims to reflect those principal job elements essential for making decisions related to job performance, employee development, and compensation. The incumbent may perform other duties and responsibilities as required.