Restaurant Shift Leader

Perkins Restaurant & Bakery - CyHawk Hospitality Inc.; Sioux City (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dynamic Service Leader to join their team. This role is pivotal in ensuring that every shift runs smoothly, with a focus on delivering hot food quickly and maintaining outstanding cleanliness and guest satisfaction. As a hands-on leader, you will empower your team to excel, manage service challenges, and uphold the highest standards of food safety. Join a vibrant environment where your leadership skills can shine and make a real impact on both guests and employees alike. If you are passionate about hospitality and ready to lead by example, this opportunity is perfect for you.

Qualifications

• Proven leadership experience in a restaurant environment.
• Strong customer service skills to ensure guest satisfaction.

Responsibilities

• Lead shifts by ensuring food quality and service standards.
• Communicate effectively with staff and management.

Skills

Leadership

Customer Service

Communication

Food Safety Standards

Education

High School Diploma or equivalent

Experience in Restaurant Management

Tools

Point of Sale Systems

Kitchen Equipment

Job description

CyHawk Hospitality, Inc., franchisee for Perkins Restaurant and Bakery is now hiring a Service Leader for our Perkins Restaurant in Loveland.

Stop in any time to apply at: 2222 W. Eisenhower Blvd. - Loveland

SUMMARY OF POSITION

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

1. Hot Food, Served Fast, by Friendly People
2. Outstanding Image and Cleanliness
3. 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports: Directly to General Manager or Manager on duty

Internal: Extensive contacts with all levels of store personnel as well as all home office departments.

External: Extensive contacts include guests, distributors.

POSITION ACTIVITIES AND TASKS

1. Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
2. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
3. Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
4. Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
5. Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.