Restaurant Shift Leader

royalbk; Port Wentworth (GA); On-site; USD 19,286 - 24,108; Full time

Benefits offered by this job

Competitive salary and benefits package

Career Advancement and Professional Development

Job summary

royalbk in Port Wentworth, Georgia is looking for a Restaurant Shift Leader to assist in managing operations while driving guest satisfaction. This hourly role supports the General Manager and Assistant Manager during shifts, focusing on team coordination and achieving key performance outcomes.

Ideal candidates have supervisory experience in customer service and strong communication skills. The position offers competitive pay between $14 to $17.50 per hour, with benefits including career advancement opportunities.

Qualifications

• Minimum of one year of first-line supervisory experience, preferably in a restaurant or customer service environment.
• SERV Safe certification or the ability to obtain it as needed.

Responsibilities

• Direct the team and ensure all food items are prepared according to standards.
• Coach team members to follow guidelines for food preparation.
• Motivate and direct team to exceed guest expectations.
• Supervise crew members to ensure compliance with standards.
• Maintain a clean restaurant environment and manage cash control.

Skills

Strong communication

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Now Hiring! Restaurant Shift Leader

Compensation: $14 to $17.50 an hour

Job Summary: The Restaurant Shift Leader role is focused on delivering sales and positive results through Guest and Operations coordination. This hourly position supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts while driving key performance outcomes.

What’s in it for you:

• Competitive salary and benefits package
• Preferred Location: Work within a location that suits you best
• Career Advancement and Professional Development: Opportunities to grow and enhance your skills.

What You’ll Do:

• Direct the team and ensure all food items are prepared and served according to brand, company, and health department regulations.
• Coach team members to follow guidelines for food preparation and production management.
• Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Supervise crew members in the preparation of menu items to ensure compliance with all Burger King Corporate (BKC) Operations and Sanitation standards.
• Ensure that staff maintain an exceptional level of customer service and that orders are taken in a prompt, accurate, and courteous manner.
• Always ensure an adequate level of staffing and service.
• Maintain a clean restaurant environment by performing cleaning tasks in the lobby, restrooms, kitchen, and exterior areas.
• Manage cash control per policy and count cash on hand at shift changes and at closing.
• Monitor and ensure the accuracy of all cash, sales, and inventory control records during the shift.
• Complete end-of-shift and end-of-day paperwork and count as needed.

What You’ll Need:

• Must be at least eighteen (18) years of age or older.
• High school diploma or equivalent.
• Minimum of one year of first‑line supervisory experience, preferably in a restaurant or customer service environment.
• SERV Safe certification or the ability to obtain it as needed.
• Strong communication, customer service, and teamwork skills.