Shift Leader 9.23.26

Marco's Pizza; Hermitage (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

Marco's Pizza is seeking a Shift Leader to oversee daily restaurant operations and staff during shifts. You will supervise crews, ensure guest satisfaction, and support profitability goals in a fast-paced setting.

The role requires strong communication, dependable teamwork, and the ability to handle money accurately while maintaining safety standards and engaging with guests.

Qualifications

• Strong work ethic and integrity reflected in daily tasks.
• Ability to supervise and motivate a team to deliver Five-Star guest experiences.
• Accurate money handling and basic arithmetic for transactions.
• Clear verbal and written communication with guests and coworkers.
• Follow safety and security policies and procedures at all times.
• Maintain composure in fast-paced, high-tempo environments.
• Willingness to work flexible hours and shifts.
• Comfort with using store technology and equipment.

Responsibilities

• Supervises store crews to ensure responsibilities are completed and guests are served efficiently.
• Keeps a focus on customer satisfaction and restaurant profitability during shift.
• Fosters a positive team environment aligned with Marco's Cultural Beliefs.

Skills

Strong work ethic

Team collaboration

Money handling

Basic math

Effective communication

Safety compliance

Calm under pressure

Flexible hours

Technology usage

Tools

POS systems

Job description

Marco's Pizza is one of fastest growing pizza chains in the country! And we are looking for Leaders to continue our momentum. Marco's Pizza store crews are like families. And to maintain that environment, we need Shift Leaders to be highly engaged and to display personal accountability and responsibility.

If being part of this kind of a values-based, close-knit family environment interests you, then continue reading and consider applying for a Shift Leader position within the Marco's Pizza family.

Shift Leader Job Requirements:

A successful Shift Leader works productively and supervises store crews to ensure they perform their jobs responsibilities so the restaurant achieves customer satisfaction and profitability during their shift:

Skills

• A strong, professional, and courteous work ethic, unquestionable integrity, and staunch moral behaviors that reflect favorably upon themselves and Marco's Pizza
• The ability to work as part of a purpose-driven and engaged team dedicated to providing Marco's Pizza Guests with a Five-Star experience
• The ability to accurately and efficiently count money and make change
• Proficiency in basic mathematical skills, which include addition, subtraction, multiplication, and division
• The ability to tactfully communicate with supervisors, teammates, and Guests, both verbally and in writing
• The ability to comply with all safety and security policies and procedures
• The ability to remain calm and focused in often high tempo and stressful environments
• The ability to work flexible hours
• The ability to use store technology and equipment in a safe and efficient manner

Attributes/Attitudes/Abilities

Successful Shift Leader applicants must show, or have, the following:

• Enjoys serving others
• Able to work flexible schedules
• Tactful, courteous, and respectful when interacting with others
• Consistently gives sincere and total effort and demonstrates initiative
• Comfortable using technology and restaurant equipment
• Absolutely safety conscious, and willing to stop unsafe acts
• Thrives on helping others succeed and teams to excel
• Aligns actions to support the team
• Must be able to adopt the Marco's Cultural Beliefs

Requirements

• Experience preferred
• Opportunity for advancement
• Flexible schedule