Restaurant Shift Leader

Perkins Restaurant & Bakery; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading restaurant is seeking a Shift/Service Leader for its Omaha location. This role involves hands-on leadership to ensure excellent food service and guest satisfaction while supporting management in achieving goals. Benefits include competitive wages, flexible hours, and career advancement opportunities.

Benefits

Free Employee Meals and family discounts

Competitive wages for your experience

Structured training program for all positions

Career advancement opportunities with financial rewards

Referral bonus for recruiting other great employees

Paychecks delivered weekly

Qualifications

• Experience in a restaurant or fast-paced environment.
• Ability to lead a team and maintain positive morale.
• Knowledge of safety and health regulations.

Responsibilities

• Support management in achieving restaurant goals by enforcing company policies.
• Lead shifts by communicating expectations and motivating the team.
• Ensure food quality and guest satisfaction.

Skills

Leadership

Time Management

Customer Service

Job description

Perkins Restaurant is now hiring a Shift/Service Leader for our Omaha location near the airport. Hourly pay starts at $18/hour, depending on experience.

This is a 24/7 location, and availability for all shifts is required.

Apply Online or at:

2545 Abbott Plaza - Omaha

Benefits of working for us include:

• Supportive ownership that believes in family
• Closed on Christmas Day
• Yearly anniversary checks for continued employment*
• Free Employee Meals and family discounts*
• Competitive wages for your experience
• Paychecks delivered weekly
• Flexible hours & schedules
• Structured training program for all positions
• Referral bonus for recruiting other great employees
• Career advancement opportunities with financial rewards*

*Ask manager for details

SUMMARY OF POSITION

A shift leader supports management in meeting restaurant goals by implementing, managing, and enforcing company policies, procedures, programs, and performance standards. This role involves hands-on leadership to deliver:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

REPORTING RELATIONSHIPS

Reports directly to the General Manager or Manager on duty.

Internal contacts include all levels of store personnel and home office departments.

External contacts include guests and distributors.

POSITION ACTIVITIES AND TASKS

Ensure all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, following all procedures and health regulations.

Perform or assist all functions for all positions as required.

Set up each shift for success through planning, inspection, and anticipation of challenges. Communicate expectations, assign work stations, and motivate the team.

Lead the shift by maintaining standards, keeping the team positive, organized, and focused, especially during busy times. Address food or service issues promptly.

Review shift results, ensure readiness for the next guest and shift, and communicate with management about performance, guest concerns, or maintenance issues.

Disclaimer

This description is not exhaustive of all responsibilities, skills, or working conditions. It reflects the essential job elements for performance, development, and compensation decisions. Other duties may be assigned as needed.