Restaurant Shift Leader

Ascent Hospitality Management; Omaha (NE); On-site; USD 60,000 - 80,000; Full time

Job summary

Perkins Restaurant is seeking a Shift/Service Leader for our Omaha location. The role involves hands-on leadership to ensure guest satisfaction and adherence to quality standards. Applicants should be available for all shifts in this 24/7 operation and possess strong leadership and customer service skills.

Benefits

Supportive ownership

Closed on Christmas Day

Yearly anniversary checks

Free Employee Meals

Competitive wages

Weekly paychecks

Flexible hours

Structured training program

Referral bonus

Career advancement path

Qualifications

• Hands-on leadership role in the restaurant.
• Must ensure 100% guest satisfaction.
• Ability to motivate the team and manage challenges.

Responsibilities

• Manage shifts to ensure proper food service.
• Lead the team in meeting restaurant goals.
• Communicate with management about performance and guest concerns.

Skills

Leadership

Communication

Customer Service

Job description

Perkins Restaurant is now hiring a Shift/Service Leader for our Omaha location near the airport. Hourly pay starts at $18/hour, depending on experience.

This is a 24/7 location and availability for all shifts is required.

Apply Online or at:

2545 Abbott Plaza - Omaha

Benefits of working for us include:

• Supportive ownership that believes in family
• Closed on Christmas Day
• Yearly anniversary checks for continued employment*
• Free Employee Meals and family discounts*
• Competitive wages for your experience
• Paychecks delivered weekly
• Flexible hours & schedules
• Structured training program for all positions
• Referral bonus for great employees who recruit other great employees
• Career path that rewards you financially for your advancement within the company*Ask manager for details

Summary of Position: A shift leader is empowered to support management in meeting restaurant goals through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. It involves taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

• Hot Food, Served Fast, by Friendly People
• Outstanding Image and Cleanliness
• 100% Guest Satisfaction

Reporting Relationships: Reports directly to the General Manager or Manager on duty. Internal contacts include all levels of store personnel and home office departments. External contacts include guests and distributors.

Position Activities and Tasks: Ensures all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner, according to all established procedures, standards, and health regulations. Must be able to perform or assist in all restaurant functions when needed. Responsible for shift readiness through planning, inspection, and anticipating challenges. Effectively communicate expectations, assign work, and motivate the team. Lead the shift by maintaining standards, managing challenges, and ensuring customer satisfaction. Follow up on shift results, communicate with management about performance, guest concerns, and operational issues.

Disclaimer: This description is not exhaustive and may include other duties as required. It reflects the essential elements for performance, development, and compensation decisions.