Restaurant Shift Leader

Firehouse Subs - Franchise; Farmers Branch (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading restaurant chain in Farmers Branch is seeking a Shift Supervisor to oversee operations during a specific shift. The role involves ensuring compliance with regulations, managing costs, and leading the team to provide excellent guest service. Candidates must possess strong leadership skills and a commitment to quality service.

Qualifications

• Obtain a valid Serv-Safe Food Manager's certification within 30 days of hire.

Responsibilities

• Ensure compliance with all regulations and policies.
• Lead the restaurant team to deliver superior guest service.
• Assist in hiring, training, and disciplining employees.

Skills

Leadership

Communication

Guest Service

Education

Serv-Safe Food Manager's certification

Job description

Job Title: Shift Supervisor

Reports To: General Manager

Position Summary:

This position is responsible for the profitable operation of a specific shift, ensuring compliance with all company guidelines and regulations.

• Ensure full compliance with local, state, and federal regulations, including health, wage, age restrictions, fair employment practices, ADA, and other legal requirements.
• Adhere to and enforce all Firehouse Subs Policies and Procedures.
• Maintain profitability by managing food costs, labor, controllables, utilities, and sales growth within established guidelines.
• Lead the restaurant team to deliver superior guest service, quality, and cleanliness, embodying the Firehouse Subs culture, mission, and vision.
• Assist the GM in implementing operational plans and company initiatives.
• Participate in hiring, training, and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports, and legal documents are accurate and submitted on schedule.
• Engage actively in Public Safety Foundation initiatives.
• Represent Firehouse Subs professionally and positively at all times.
• Communicate effectively with the GM/Owner and HQ regarding any issues impacting the business.
• Work on your feet for up to 13 hours and lift up to 50 lbs.
• Perform other duties as assigned by the GM/Owner.
• Possess a valid Driver's License and insurance.
• Obtain a valid Serv-Safe Food Manager's certification within 30 days of hire.
• Make the Guest experience the top priority.

Firehouse Subs is a restaurant chain passionate about hearty food, heartfelt service, and public safety. Founded in 1994 in Jacksonville, Florida, by brothers and former firefighters Chris and Robin Sorensen, the brand emphasizes quality, community service, and supporting the Firehouse Subs Public Safety Foundation, which donates a portion of sales to lifesaving equipment purchases.