Restaurant Shift Lead — Fast-Paced Operations & Service

Chick'n Headz, LLC; Bentonville (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

NWArkansas is seeking a motivated candidate to support the General Manager in daily restaurant operations and to direct restaurant activities when the GM is absent. The role emphasizes fast-paced service and strong customer interactions in a busy environment.

Ideal candidates will be well-organized, proactive, and capable of handling pressure while delivering high-quality service and clear communication with the team and customers.

Qualifications

• Must have a proven ability to work well under pressure and at a fast pace.
• Proven front-line customer service experience.
• Well-organized and detail-oriented.
• Strong written and verbal communication skills.
• Demonstrates initiative and assertiveness.

Responsibilities

• Supports the General Manager in the day-to-day operations of the restaurant, and for directing the daily operations of the restaurant in the General Manager's absence.

Skills

Under pressure

Front-line customer service

Well-organized

Written and verbal communication

Initiative and assertiveness

Job description

NWArkansas is seeking a motivated candidate to support the General Manager in daily restaurant operations and to direct restaurant activities when the GM is absent. The role emphasizes fast-paced service and strong customer interactions in a busy environment.

Ideal candidates will be well-organized, proactive, and capable of handling pressure while delivering high-quality service and clear communication with the team and customers.