Restaurant Shift Lead — Elevate Service & Sales

Love's Travel Stops; Newcastle (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 5% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love’s Travel Stops is seeking a Restaurant Shift Leader to guide staff, ensure smooth operations, and deliver excellent customer service at our restaurant. You’ll help manage processes, lead by example, and execute strategies to increase sales and customer satisfaction.

The role emphasizes safety, teamwork, and efficiency, with opportunities for growth in a family-owned company focused on drivers, travelers, and a broad customer base.

Qualifications

• Ability to work various shifts.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Frequent lifting/moving of items over 50 pounds or more.

Responsibilities

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
• Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, and complete daily, weekly, and monthly reporting
• Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
• Oversee the cleanliness of the dining room and food preparation areas
• Ensure all restaurant equipment is property maintained

Skills

Shift flexibility

Computer skills (MS Office)

Communication & interpersonal

Organization & multitasking

Lifting heavy items

Tools

Microsoft Office

Job description

Love’s Travel Stops is seeking a Restaurant Shift Leader to guide staff, ensure smooth operations, and deliver excellent customer service at our restaurant. You’ll help manage processes, lead by example, and execute strategies to increase sales and customer satisfaction.

The role emphasizes safety, teamwork, and efficiency, with opportunities for growth in a family-owned company focused on drivers, travelers, and a broad customer base.