Restaurant Shift Lead

Texas Roadhouse; Rapid City (SD); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a Restaurant Shift Lead with strong communication and leadership skills to assist the management team. This role involves hands-on supervision, coaching staff, and ensuring adherence to recipes and safety standards.

You will help manage costs, labor, and guest flow during scheduled shifts, while hosting promotions and driving sales. The ideal candidate demonstrates passion and integrity, thrives in a fast-paced environment, and supports peak business hours.

Qualifications

• Leadership and communication skills essential for supervising staff.
• Ability to coach and maintain consistency in food and service.

Responsibilities

• Help maintain projected costs and labor during scheduled shifts.
• Provide hands-on supervision of the restaurant, including occasional non-scheduled duties.
• Host promotions and Alley Rallies.
• Ensure staff follow recipes and procedures.
• Enforce liquor laws and responsible alcohol service guidelines.
• Manage guest flow and monitor ticket times.
• Uphold employment policies and coach staff to maintain quality and sales.
• Support peak hours to set the pace in Front or Back of House.

Skills

Leadership

Communication

Supervision

Job description

At Texas Roadhouse, we are a people‑first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie? Texas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.

Responsibilities

• Helping to maintain projected costs and labor during scheduled shifts
• “Hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties
• Hosting promotions (incentives) and Alley Rallies
• Helping make sure staff is following established recipes and procedures
• Helping enforce applicable liquor laws and Responsible Alcohol Service guidelines
• Helping to control the guest flow and monitoring ticket times
• In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility
• Coaching employees to maintain consistency in food and service to increase sales
• 100% table visits (if applicable)
• Understanding, managing, and practicing safe food handling procedures
• Maintaining culture and core values: passion, partnership, integrity, and fun with purpose
• Working during peak business hours to set the pace in Front or Back of House
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff

Benefits

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short‑Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally‑protected status. We encourage and welcome all applicants to apply.

For more information about this position, please contact the restaurant and ask for a manager.