Restaurant Service Ops Lead: Lead Teams & Experience

Panchero's Mexican Grill; Waterloo (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Food Discounts

Career Advancement Opportunities

Fun Workplace Culture

Job summary

Panchero's Mexican Grill is hiring an Assistant Manager in Waterloo, IA. Lead shift teams, ensure quality, safety and guest experience, and step in as Customer Service Manager on Duty to uphold our fast‑casual standards.

The position emphasizes leadership development, staff training, and reliable cash handling, with a focus on a fun, fast-paced culture and opportunities for career advancement within our growing brand.

Qualifications

• Leadership experience required.

Responsibilities

• Supervise shifts of 3 to 10 employees
• Monitor Quality, Safety, and Customer Experience
• Customer Service Manager on Duty
• Cash Handling and Reconciliations of cash drawers
• Training of Staff Members for New Hires & Promotions
• Other duties as assigned

Skills

Leadership experience

Job description

Panchero's Mexican Grill is hiring an Assistant Manager in Waterloo, IA. Lead shift teams, ensure quality, safety and guest experience, and step in as Customer Service Manager on Duty to uphold our fast‑casual standards.

The position emphasizes leadership development, staff training, and reliable cash handling, with a focus on a fun, fast-paced culture and opportunities for career advancement within our growing brand.