Service Operations Lead - Flexible Schedule & Guest Experience

Panchero's Mexican Grill; Cedar Rapids (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Food Discounts

Career Advancement Opportunities

Fun Workplace Culture

Job summary

Panchero's Mexican Grill in Cedar Rapids, IA is seeking an Assistant Manager to lead daily operations and motivate a fast-paced team. You will supervise shifts, uphold quality and safety standards, and serve as the Customer Service Manager on Duty to ensure an exceptional guest experience.

The role includes cash handling, staff training for new hires and promotions, and performing other duties as assigned. Enjoy a dynamic, fun workplace with opportunities for growth within the company.

Qualifications

• Leadership experience is required.
• No formal education requirements.
• Experience supervising shifts and team members.

Responsibilities

• Supervise shifts of 3 to 10 employees
• Monitor Quality, Safety, and Customer Experience
• Customer Service Manager on Duty
• Cash Handling and Reconciliations of cash drawers
• Training of Staff Members for New Hires & Promotions
• Other duties as assigned

Skills

Leadership experience

Education

No educational requirements

Job description

Panchero's Mexican Grill in Cedar Rapids, IA is seeking an Assistant Manager to lead daily operations and motivate a fast-paced team. You will supervise shifts, uphold quality and safety standards, and serve as the Customer Service Manager on Duty to ensure an exceptional guest experience.

The role includes cash handling, staff training for new hires and promotions, and performing other duties as assigned. Enjoy a dynamic, fun workplace with opportunities for growth within the company.