Restaurant Service Manager

redrobin; Town of Wausau (WI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

50% discount for family

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin is seeking a Restaurant Service Manager to ensure seamless day-to-day operations across shifts, upholding our hospitality standards and guest experience. You will act as a brand ambassador, leading a team and driving execution with a focus on hospitality and service excellence.

The role offers uncapped bonus potential, referral bonuses, and benefits like free shift meals and family discounts, plus closed holidays and strong growth opportunities within the company.

Qualifications

• Must be 21 years old.
• 2 years of management experience.
• Open availability including nights, weekends, holidays.
• Reliable transportation.
• Strong communication and exceptional leadership skills; ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service.
• Strong P&L knowledge.
• Able to obtain required certifications/permits as required by state/local law.
• Working knowledge in Microsoft Excel, Outlook & Word.

Responsibilities

• Oversee day-to-day restaurant operations across shifts.
• Uphold brand standards and deliver hospitality to Guests.
• Foster a culture of continuous improvement and superior service.
• Lead and develop the restaurant team to execute with excellence.

Skills

Leadership

Communication

Team motivation

P&L knowledge

Open availability

Reliability

Customer service

Preferred: Workday, Aloha, NBO, Hotsc

Growing with team

Tools

Microsoft Excel

Outlook

Word

Job description

Restaurant Service ManagerCompensation Range: 50,000.00 - 61,000.00

The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering commitment to excellence. As a Brand ambassador, they uphold our company's standards, crafting an unparalleled experience for Guests by providing unbridled hospitality and creating memorable experiences. This position fosters a culture that continuously strives for improvement and embraces a better for being here mentality.

The role is also eligible to enjoy:

• Share in the financial success of your restaurant with an uncapped bonus program
• Referral bonuses for bringing new members to our team
• Free shift meal and 50% discount on Red Robin food for your family
• Closed on Thanksgiving and Christmas
• Excellent opportunities to grow with us

To qualify for this role a great candidate has:

• Mustbe21yearsofage
• 2yearsofmanagementexperience
• OpenAvailability(includingbutnotlimitedtonights,weekends,holidays)
• Reliabletransportation
• Strongcommunicationandexceptionalleadershipskills.Abilitytomotivate,inspire,anddevelopapassionateteamdedicatedtoexecution,hospitality,andservice
• StrongP&Lknowledge
• Abletoobtainrequiredcertifications/permitsasrequiredbystate/locallaw
• WorkingknowledgeinMicrosoftExcel,Outlook &Word

Preferred

• KnowledgeableoflocalandStatehealthcodes
• ExperiencewithWorkday,Aloha,NBO,andHotschedules
• Experiencemanagingateam

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay)

Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements)

Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements)

Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+).

Retirement Benefits (subject to qualifications and requirements)

401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements)

0.03846 hours for each 1 hour worked.

Application Window

Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.