Restaurant Service Manager

Martin-Brower; St. Johns (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Paid Time Off

Retirement Benefits

complimentary Health Screenings

Job summary

Martin-Brower is seeking a qualified candidate for a Distribution Center role in the United States. You will manage restaurant services functions, develop customer communications, and own credit and claims processes for the DC.

Responsibilities include building relationships with Owner/Operators, Restaurant Managers, and Suppliers, and ensuring alignment with customer communications. Background in logistics or distribution is preferred, with leadership experience noted in the qualifications.

Qualifications

• Bachelor's Degree with 4–6 years of related experience and 2+ years of management experience.
• High School Diploma/General Education Diploma with 7–9+ years of specific experience and 4+ years of leadership experience.

Responsibilities

• Manage day-to-day restaurant services functions, including market communications, inventory control, and promotional activities, while acting as a liaison between centralized customer service, purchasing, and automated restaurant ordering systems for Distribution Center operations.
• Develop and cascade customer communications, including newsletters, guidebooks, new processes, and contingency plans.
• Own credit and claims processes for the distribution center.
• Develop and maintain relationships with Owner/Operators, Restaurant Managers, Suppliers, and Field Office positions within the local market.
• Act as liaison between customer supply chain manager and distribution center.
• Ensure our internal stakeholders are aligned with customer communications and changes to processes and procedures are cascade appropriately.
• Other duties as assigned.

Education

Bachelor's Degree with 4–6 years of related experience and 2+ years of management experience

High School Diploma/General Education Diploma with 7–9+ years of specific experience and 4+ years of leadership experience

Job description

Responsibilities

Position Responsibilities:

• Manage day-to-day restaurant services functions, including market communications, inventory control, and promotional activities, while acting as a liaison between centralized customer service, purchasing, and automated restaurant ordering systems for Distribution Center operations
• Develop and cascade customer communications, including newsletters, guidebooks, new processes, and contingency plans
• Own credit and claims processes for the distribution center
• Develop and maintain relationships with Owner/Operators, Restaurant Managers, Suppliers, and Field Office positions within the local market
• Act as liaison between customer supply chain manager and distribution center
• Ensure our internal stakeholders are aligned with customer communications and changes to processes and procedures are cascade appropriately
• Other duties as assigned

Qualifications

Required Education and Experience:

• Bachelor's Degree with 4 to 6 years of related experience and 2 plus years of management experience or High School Diploma/General Education Diploma with 7 to 9 plus years of specific experience and 4 plus years of leadership experience

Benefits

• Medical
• Dental
• Vision coverage
• Paid Time Off
• Retirement Benefits
• complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.