Restaurant Servers-Part Time

The Columbia Club Inc; Indianapolis (IN); On-site; USD 20,664 - 34,440; Part time

Job summary

The Columbia Club Inc is looking for a Part Time Restaurant/Banquet Server in Indianapolis. This role involves providing food and beverage service to club members and guests while ensuring their satisfaction. Responsibilities include taking orders, serving meals, and maintaining cleanliness in the dining areas.

Candidates should have a valid Indiana Liquor Permit and Alcohol Awareness Certificate, as well as prior fine dining experience. A flexible schedule is a must as overtime may be required during busy times.

Qualifications

• Effective learning of the Point of Sale System is essential.
• Must maintain cleanliness in dining areas at all times.
• Ability to verify prices and process payments accurately.
• Prior fine dining experience is preferred.

Responsibilities

• Provide food and beverage service to members and guests.
• Take and process orders from members and guests.
• Ensure member and guest satisfaction throughout their dining experience.
• Follow local and state laws for service of alcoholic beverages.

Skills

Point of Sale System usage

Suggestive selling

Cleanliness maintenance

Price verification

Common sense understanding

Basic communication skills

Information presentation

Document interpretation

Education

Indiana State Liquor Permit

Indiana State Alcohol Awareness Certificate

Job description

Position

Part Time Restaurant/Banquet Server

Job Summary

Provide food and beverage service to club members and guests.

Job Tasks

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Distributes food and wine menus; answers questions.
• If local water conservation laws permit, fills glasses with ice water; answers questions and suggests menu items.
• Takes members’ and guests’ orders; suggestively sells food and beverage items, if appropriate.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Presents the bill.
• Handles all cash and credit card charges as prescribed by standard operating procedures.
• Keeps tables, dining room and bus station areas clean.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the dining room captain (dining room supervisor, dining room manager or outlet manager).
• Turns in signed tip declaration form weekly.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by dining room or outlet manager.

Qualifications

1. Ability to effectively learn to use a Point of Sale System

2. Ability to suggestively sell items and answer questions.

3. Maintain cleanliness of the dining areas

4. Verify prices and accuracy of checks and process payments

5. Ability to apply common sense understanding to carry out detailed buy uninvolved written or oral instructions

6. Ability to print and speak simple phrases and sentences

7. Ability to effectively present information in one-on-one and small group situations to guests and 8. other employees of the organization

8. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Certifications and Licenses

1. Indiana State Liquor Permit

2. Indiana State Alcohol Awareness Certificate

Work Experience

1. Prior fine dining experience preferred

Competencies

1. Ability to answer questions and explain dishes or food items

2. Proficient in Wine service

3. Ability to maintain pleasant demeanor with guests and coworkers during high volume times

Work Environment

1. Fast paced

2. Stressful

Overtime or other aspects of the job

1. Flexibility in schedule may be necessary as required by business level.

2. Overtime is required on an as needed basis

Reports to

Restaurant Manager

Supervises

No supervisory duties are included in this position