Restaurant Server - The Waterfront Pool

Crescent Hotels & Resorts; Horseshoe Bay (TX); On-site; Full time

Job summary

An established industry player invites you to join their team as a Pool and Lakeside Server at a stunning resort in Texas. This role offers the chance to provide exceptional service in a beautiful setting, ensuring guest satisfaction while enjoying the vibrant atmosphere of the waterfront. With a commitment to diversity and inclusion, this company fosters an environment where everyone can thrive. Enjoy competitive pay, great benefits, and the opportunity for growth through their Manager in Training Program. If you have a passion for hospitality and want to work in paradise, this is the perfect opportunity for you!

Benefits

Paid vacation

401k plan with employer match

Health Insurance

Discounts at Crescent Hotels & Resorts properties

Weekly meal subsidies

Golf and Amenity Privileges

Associate housing and shuttle service

Qualifications

• Must be 18 years or older to serve alcoholic beverages.
• Previous serving experience, preferably in a resort setting is valued.

Responsibilities

• Provide exceptional service by taking guest orders and ensuring quality food service.
• Communicate special guest requests to the kitchen and assist with bussing tables.

Skills

Customer Service

Communication Skills

Problem Solving

Food and Beverage Knowledge

Education

TABC Certification

Servsafe Certification

Job description

*THIS POSITION HAS A TENTATIVE START DATE OF MID-FEBRUARY

PAY- $6.50 PLUS TIP

• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Limited access to some resort amenities (Golf, etc)
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Retail and Dining at Horseshoe Bay Resort
• Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

Definition:

The Waterfront Pool at Horseshoe Bay Resort is our newest poolside oasis, offering stunning lake views and full food and beverage service. As a Pool and Lakeside Server, you'll provide exceptional service by taking guest orders, ensuring top-quality food service, and maintaining high standards of guest satisfaction.

General Duties:

• Perform direct communication/hospitality procedures with all guests daily. Your interactions are very important, and communication is vital.
• Pre-shifts with fellow staff and management for all restaurant operations
• Follow labor schedule and work assignments.
• Properly set all tables and stations; follow appropriate set-up checklist; take guest orders.
• Serve all food and beverage items in a timely manner.
• Complete daily shift operation report
• Communicate all special guest requests to kitchen.
• Detail every table and menu before each meal period.
• Assist with bussing tables.
• Must have understanding on how to read and execute a BEO form.
• Possess thorough food, wine/cocktail menu.
• Exercise a positive attitude and warm hospitality image.

Employment standards:

• Must be 18 years or older to serve alcoholic beverages.
• Previous serving experience, preferably in a resort setting is valued.
• TABC and Servsafe certified preferred.
• Requires problem solving abilities.
• Requires excellent oral and written communications skills.
• Comprehend reading materials, speak, read and write English.
• Impeccable standards of appearance
• Maintains proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel.

Physical & Mental Requirements:

• The employee must regularly lift and/or move up to 10 pounds.
• The employee must frequently lift and/or move up to 50 pounds.
• Proper treatment and storage of food/company equipment
• Maintain a clean, safe and environmentally responsible work environment.
• Must be able to interact with co-workers and have a sense of TEAM.