Restaurant Server: Path to Captain & Manager - Great Benefits

Courtyard Philadelphia Downtown; Philadelphia (Philadelphia County); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Travel Discounts

Transit Benefits

Parking Benefits

Wellness Program

Education/Development

Referral Bonus

Job summary

Courtyard Philadelphia Downtown is seeking a courteous Restaurant Server to provide food and beverage service to guests in a hotel setting, in accordance with brand standards.

You will take orders in the POS system, set and clear tables, prepare guest checks, and assist with bartending and bussing during peak periods while focusing on guest satisfaction. This role supports our EarthView sustainability program and requires standing for extended periods.

Qualifications

• Experience in food and beverage service or equivalent training.
• Knowledge of POS systems and basic cash handling.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and enter them into the POS system.
• Ensure overall guest satisfaction and attentive service.
• Set and clear tables in dining areas.
• Stock service stations with items like ice, napkins, and straws.
• Assist with pickup from food prep areas and ensure accuracy of orders.
• Prepare guest checks and process payments when appropriate.
• Assist with bartending and bussing during peak periods.
• Monitor guest satisfaction scores and strive to improve service levels.
• Follow HHM EarthView sustainability guidelines in daily tasks.
• Practice safe work habits and use required safety equipment.
• Perform other duties as requested by management.

Skills

POS systems knowledge

Customer service

Team collaboration

Education

High School diploma or equivalent

Tools

POS equipment familiarity

Job description

Courtyard Philadelphia Downtown is seeking a courteous Restaurant Server to provide food and beverage service to guests in a hotel setting, in accordance with brand standards.

You will take orders in the POS system, set and clear tables, prepare guest checks, and assist with bartending and bussing during peak periods while focusing on guest satisfaction. This role supports our EarthView sustainability program and requires standing for extended periods.