Restaurant Server, On Call

Valencia Group; Arlington (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Valencia Group is seeking a part-time Restaurant Server for on-call shifts in Arlington, TX. You will help prepare the dining area for breakfast, greet guests, and ensure a smooth, friendly dining experience while maintaining safety and cleanliness.

You will support a busy team, assist with training, and coordinate with front desk and housekeeping as needed. Previous hotel/restaurant breakfast service and POS familiarity are highly valued.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service coursework preferred.

Responsibilities

• Prepare dining area for breakfast service; greet and serve guests; monitor and manage inventory; maintain cleanliness and safety; process payments and close checks.
• Greet guests warmly on arrival; respond to requests; handle complaints; assist with accommodations and monitor guest satisfaction.
• Support team during busy periods; train new hires; provide guidance and feedback; participate in pre-shift meetings.
• Maintain open communication with kitchen and service staff; relay feedback and inventory issues; document shift activities; coordinate with front desk and housekeeping.
• Follow health regulations; ensure equipment safety; observe food safety and sanitation guidelines.

Skills

Communication skills

Time management

Tabit POS

Teamwork

Interpersonal skills

Education

High school diploma

Tools

Tabit POS

Job description

# Restaurant Server, On CallCaravan Court - Arlington, TX 76011## OverviewPosition TypePart Time## DescriptionAre you a Customer Service Super Star.... **WE NEED BIG STARS LIKE YOU!!!**Come be a part of an AWARD-WINNING TEAM.Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.**Status:** Non-Exempt **Reports to:** Restaurant/F&B Manager**ESSENTIAL DUTIES & FUNCTIONS*** **Operational Responsibilities** + Prepare dining area for breakfast service, greet and serve guests, monitor and manage inventory, assist other departments, maintain cleanliness and safety, process payments and close checks, end of shift duties.* **Guest Services** + Greeting guests warmly upon arrival, respond promptly to guest requests, handle guest complaints professionally, assist with accommodation, monitor guest satisfaction throughout the meal, provide personalized service, ensure a smooth and pleasant dining experience* **Team Support and Training** + Support team members during busy service periods, collaborate with coworkers, train new hires on service procedures, provide guidance and feedback, ensure team compliance, participate in pre-shift meetings, encourage teamwork and communication* **Communication and Reporting** + Maintain open communication with kitchen and service staff, relay guest feedback and special requests, report inventory shortages or equipment issues, document shift activities, participate in pre-shift briefings, coordinate with front desk and housekeeping, notify management of any safety concerns or policy violations* **Safety & Compliance** + Comply with hotel policies and local health regulations, use equipment safely and report any malfunctions or safety concerns, maintain awareness of guest allergies or dietary restrictions, adhere to uniform and grooming standards, ensure dining and service areas are clean and hazard-free, and follow all food safety and sanitation guidelines.## Qualifications**ESSENTIAL SKILLS AND QUALIFICATIONS*** Strong verbal and written communication skills* Effective time management and problem-solving skills* Proficiency in Tabit POS* Ability to work well with a team and demonstrate attention to detail* Excellent organizational skills and interpersonal abilities* TABC Certified and Food Handlers---**Physical Requirements*** **Sitting:** Not a sitting position* **Standing/Walking:** Will be standing and walking throughout the entire shift, including during food service, table maintenance, and guest interactions* **Lifting/Carrying:** Must be able to lift and carry up to 30 pounds frequently, including trays of food, beverage containers, and cleaning supplies* **Other Physical Requirements:** Ability to move quickly and safely in a fast-paced environment, including navigating around guests and other staff**Working Environment*** **Interior:** Primarily works in the hotel restaurant, dining room, and service stations* **Exterior:** May serve guests in outdoor patio or terrace areas during breakfast service, weather permitting---**BASICS*** Maintain cleanliness and organization in all work areas* Display courteous behavior with guests and team members* Report any unsafe conditions immediately* Ensure hotel equipment is in proper working condition* Perform any additional duties assigned by the supervisor---**CANDIDATE PROFILE****Education and Experience*** High school diploma or equivalent required* Hospitality or customer service coursework preferred* Minimum of 6 months to 1 year of experience in food service, hospitality, or customer-facing roles* Prior experience in a hotel or restaurant breakfast service is highly desirable* Familiarity with point-of-sales (POS) systems and basic food safety practices is a plus