Restaurant Server - Nullagvik Hotel

Nana Management Services, LLC; Alaska; On-site; USD 19,000 - 30,000; Full time

Job summary

NANA Regional Corporation, Inc. in Kotzebue, AK seeks a Hotel Food Server to seat, greet, and take orders, ensuring guests have a memorable dining experience and that any allergies are clearly communicated to the kitchen.

The on-site role requires prior customer service experience, fluent English, and a high school diploma or GED. You will present menus, relay orders, and maintain service standards in a hotel restaurant setting.

Qualifications

• Some prior customer service experience or training.
• Must be fluent in speaking, reading, and writing English.

Responsibilities

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals up bills and accepts payments, or refers patron to Cashier.
• Brews coffee, preps and serves beverages.
• Clears and resets counters or tables at conclusion of each course.
• May assist others in basic food production or other food service activities.
• May break down and clean service lines as well as clean a variety of other kitchen equipment.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Skills

Customer service experience

Fluent English

Education

High school diploma or GED

Job description

Job Description

The Hotel Food Server is an essential part of the Restaurant. Within this position the Server is not only responsible to seat, greet and take orders from guests, but is also responsible to make sure the guests have an unforgettable and unique culinary experience. The Server must feel confident making recommendations when asked and responsibly communicating any food allergies or special nutritional request to the kitchen staff.

Responsibilities

• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals up bills and accepts payments, or refers patron to Cashier.
• Brews coffee, preps and serves beverages.
• Clears and resets counters or tables at conclusion of each course.
• May assist others in basic food production or other food service activities.
• May break down and clean service lines as well as clean a variety of other kitchen equipment.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• Some prior customer service experience or training.
• Must be fluent in speaking, reading, and writing English.

Preferred Qualifications

• High school diploma or GED equivalent.

Working Conditions and Physical Requirements

Weather: Indoors

Noise level: Moderate

Office conditions: Pace of work environment: Medium

Customer Interaction: High

Description of environment: Hotel restaurant

Constantly required to stand; frequently required to walk; occasionally required to lift, pull and push.

Physical requirements: Occasionally required to lift and/or move up to 50 pounds.

Travel: None

Equal Opportunity Employer

NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law.

Accommodation Requests for Job Seekers with a Disability.

If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at [e-mail] or 1-800-478-2000.

Default: Location : Location US-AK-Kotzebue

NMS Division NMS FFM

Work Type On-Site

Work Location Kotzebue

NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.