Restaurant Server - Montford Rooftop Bar - Part-Time

Parks Hospitality Group; Asheville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical & Dental benefits

Paid Time Off (PTO)

Performance incentives

Discounted hotel rates

Growth opportunities

Job summary

Parks Hospitality Group is seeking a warm, enthusiastic Restaurant Server for the Montford Rooftop Bar at the DoubleTree by Hilton Asheville Downtown in Asheville, NC. You will guide guests through menus, take orders, and ensure an exceptional dining experience, with a focus on accuracy and personalized recommendations.

Ideal candidates have 1+ year of serving experience, strong communication, and the ability to stay composed in busy periods.

Qualifications

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.

Responsibilities

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly with accuracy.
• Monitor guest satisfaction and address requests.
• Respond to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely delivery of orders.
• Clear and reset tables to maintain cleanliness and organization.
• Handle guest feedback professionally and escalate issues to management.

Skills

Customer service

Interpersonal skills

Teamwork

Communication skills

Composure under pressure

Education

High school diploma or equivalent

Job description

DoubleTree by Hilton Asheville Downtown, Asheville, NC, US

2 days ago Requisition ID: 3257

Join Our Team as a Restaurant Server at the Montford Rooftop Bar, located atop the DoubleTree by Hilton Asheville Downtown!

Do you love connecting with people, sharing your passion for great food, and turning an ordinary meal into an unforgettable dining experience?

At Parks Hospitality Group , we are looking for a warm and enthusiastic Restaurant Server to join our Food & Beverage family. In this highly interactive role, you will be more than an order-taker—you will be the guide to our menu and the creator of positive dining memories. If you bring a genuine smile, a helpful attitude, and a love for making people feel cared for, you will thrive on our service team.

What You’ll Do:

• Greet guests warmly and create a welcoming dining experience.
• Present menus, take accurate orders, and provide tailored recommendations.
• Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
• Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
• Respond knowledgeably to guest inquiries about menu items and dietary needs.
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
• Clear and reset tables efficiently to maintain cleanliness and organization.
• Handle guest feedback professionally and escalated concerns to management if needed.
• Assist with opening and closing duties, including dining area setup and workstation cleaning.

What You’ll Need:

• High school diploma or equivalent.
• At least 1 year of restaurant serving experience.
• Excellent customer service and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Strong communication skills, both verbal and written.
• Ability to work effectively as part of a team.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Why You’ll Love Working Here:

• Immediate medical and dental benefits starting on your very first day for full-time team members.
• Paid time off (PTO) for all team members, because we value your well-being.
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500).
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

DoubleTree by Hilton Asheville Downtown | 199 Haywood Street, Asheville, NC 28801