Restaurant Server - Jack Rabbit

Snow King; Oklahoma City (OK); On-site; USD 25,000 - 45,000; Full time

Job summary

Join a vibrant hospitality team at a world-class resort in Oklahoma City, where your role as a Server will be pivotal in creating memorable dining experiences. This innovative firm values its employees and fosters a supportive culture that encourages personal and professional growth. As part of the opening team at OKANA Resort & Indoor Waterpark, you will engage with guests, ensuring their satisfaction while working in a dynamic environment. With competitive wages and unique perks, this is an opportunity to thrive in a festive atmosphere while making a real impact on guest experiences. If you are passionate about hospitality and eager to grow your career, this is the perfect place for you.

Benefits

Comprehensive Health Insurance

Retirement Plans

Paid Time Off

On-site Wellness Programs

Local Discounts

Employee Rates on Hotel Stays

Qualifications

• 1+ years of experience as a server in a full-service restaurant.
• Strong communication skills and ability to work in a fast-paced environment.

Responsibilities

• Ensure a pleasant dining experience by providing friendly and timely service.
• Greet guests, explain menu offerings, and take orders.

Skills

Customer Service

Communication Skills

Food Preparation Knowledge

Cocktail and Wine Service Knowledge

Fast-paced Environment Adaptability

Education

High School Diploma

Some College or Technical Training

Tools

POS System

Job description

Property


About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth.

Overview

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet. Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Be a part of our Jack Rabbit Restaurant team as a Server to launch this world-class property. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

Why OKANA:

• Competitive wages
• People-first culture
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Server is responsible for ensuring that restaurant customers have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Bussers, Bartenders, and Cooks, to ensure that all restaurant customers have a positive experience.

What you will be doing:

• Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
• Display basic knowledge of cocktail and wine service.
• Display knowledge of food preparation.
• Displays knowledge of special and standard menu items and their ingredients.
• Keep work areas clean and organized.
• Operate computer in prescribed manner for recording orders, prices and ticket totals.
• Receive and serve meal orders.
• Report all unsafe conditions immediately.
• Display knowledge of correct accounting procedures.
• Greet and seat guests.
• Attend required meetings.
• Stock areas with linen, glassware, silver.
• Complete other duties as assigned by supervisor to include cross training.

What you bring to the role:

• High School diploma required; some college or technical training preferred.
• 1+ years of previous experience as a server in full-service restaurant.
• Strong communication skills; speak, read, and write English.
• Food handling certifications will be required upon hiring.
• Ability to work in a fast-paced environment.
• Great customer service attitude to interact with every patron and create a memorable experience.
• Computer proficiency to operate resort’s POS (point of sale) system.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.