Restaurant Server: Elevate Guest Experience

Fairmont Hotels & Resorts; Austin (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental and vision insurance

401K

Complimentary shift meal

Staff discounts

Job summary

Fairmont Austin is seeking a customer-focused restaurant server to deliver exceptional guest service in our bustling Food & Beverage team. You will guide guests through menus, answer questions, and ensure a polished dining experience in a fast-paced setting.

The role emphasizes teamwork, strong communication, and reliability, with opportunities for growth within the hotel and across the Accor network. Competitive benefits and staff perks accompany daily shifts.

Qualifications

• Previous service experience is an asset.
• Previous point of sale system experience is an asset, but not required.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Consistently offer professional, friendly and engaging service.
• Assist guests regarding menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Have full knowledge of beverage lists and promotions.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Interpersonal skills

Team player

Reliability

Calm under pressure

Tools

POS system experience

Job description

Fairmont Austin is seeking a customer-focused restaurant server to deliver exceptional guest service in our bustling Food & Beverage team. You will guide guests through menus, answer questions, and ensure a polished dining experience in a fast-paced setting.

The role emphasizes teamwork, strong communication, and reliability, with opportunities for growth within the hotel and across the Accor network. Competitive benefits and staff perks accompany daily shifts.