Restaurant Server at JBs Boathouse Restaurant

Margaritaville Lake Resort Lake of the Ozarks; Osage Beach (MO); On-site; USD 9,600 - 11,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Margaritaville Lake Resort Lake of the Ozarks is seeking a Restaurant Server in Osage Beach, MO for full-time shifts. You will take orders, explain the menu, and provide upbeat service in a fun dining environment.

Hourly pay starts at $7.50 with tips; breakfast shifts run 6:00 am to 2:00 pm. Must be at least 18 years old. Reports to the JBs Boathouse Restaurant Manager. Join a team focused on hospitality and guest satisfaction.

Qualifications

• Must communicate effectively in English with guests and staff.
• Must scrupulously follow Driftwood and Margaritaville Lake Resort policies.
• Ability to stay professional under high-pressure conditions and adapt to change.
• Maintain uniform, grooming and appearance standards.
• Relevant training and experience required.

Responsibilities

• Take guests' orders and explain menu items; accommodate dietary needs.
• Greet guests at the table and introduce yourself.
• Enter tickets in the Micros system accurately and promptly.
• Check on guests, maintain a positive can-do attitude, ensure guests have everything they need.
• Maintain a clean, organized, and safe work area; knowledge of food and beverage prep.
• Communicate guest compliments/complaints to management.
• Ensure service area is cleared and equipment stored after meals.

Skills

English language

Customer service

Professionalism

Communication

Job description

Job Location: Osage Beach, MO 65065

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Job Summary

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and serving excellent food is at the very heart of that.

Job Type: Full Time

Pay $7.50 per hour plus tips

Breakfast Shifts are 6:00 am - 2:00 pm

Age Requirement: Must be at least 18 years of age

Reports to: JBs Boathouse Restaurant Manager

As a Restaurant Server, you will take the guests' orders and answer questions about the menu as needed, maintaining the fun, upbeat culture of the restaurant in your communication with the guests.

Responsibilities

• Ensure all details are followed according to supervisor's instructions.
• Greet guests at the table and introduce yourself.
• Explain menu items and daily specials and be able to advise on options for special dietary requirements.
• Take orders accurately and communicate orders to the kitchen promptly using the systems in place.
• Enter tickets in the Micros system accurately and promptly.
• Check on guests at the table, maintaining a positive can-do attitude and ensuring the guests have everything they need.
• Provide guests with the finest quality of service at all times in a warm and friendly manner.
• Ensure the work area is maintained in a clean, organized, and safe condition.
• Have a thorough knowledge of restaurant food and beverage preparation.
• Ensure service area is cleared and thoroughly cleaned at the conclusion of the recent meal period. All equipment must be stored in the designated area.
• Maintain constant presence in room; greet guests upon arrival and thank them for coming upon their departure.
• Communicate guest compliments/complaints to management.
• Notify supervisor of any broken or damaged equipment.
• Maintain Driftwood and resort & restaurant standards of food, beverage, and quality guest service.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

• Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Ability to scrupulously follow all Driftwood and Margaritaville Lake Resort policies and procedures.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high-pressure conditions and is open to change.
• Consistently maintain positive demeanor.
• Assumes responsibility for personal growth and development.
• Adheres to Driftwood and Margaritaville Lake Resort uniform, grooming and appearance standards.
• Conducts him/her professionally at all times.
• Relevant training and experience required.

Physical Requirements

• Minimum lifting/pulling of 40 pounds.
• Being on feet for an entire shift, possibly 8 hours or more.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace.

We are an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.