Restaurant Server

Huddle House; Carthage (MS); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Benefits

Flexible Schedule

Job summary

Huddle House in the United States (Carthage, MS area) seeks a Restaurant Server to deliver first-class service, take orders, relay to kitchen, and ensure timely, friendly dining experiences.

You will greet guests, suggest menu options, handle payments, maintain clean sections, and work as part of a franchise partner's team; prior restaurant experience is preferred and tips are part of earnings.

Competitive pay and benefits apply, with tips earnings up to $12–$15 per hour depending on shift.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with customers and staff.
• Some previous restaurant experience preferred.

Responsibilities

• Report to work on time in clean, full uniform with a positive attitude.
• Greet customers with a smile and warm welcome.
• Review menu, suggest items, and take orders at the table.
• Submit tickets to kitchen and ensure timely delivery of orders.
• Handle money and operate POS system with accuracy.
• Maintain clean and stocked serving area throughout shift.
• Communicate any concerns to the manager, including safety or customer issues.
• Know daily features, menu items, add-ons and desserts to upsell.
• Follow service steps to maximize shift sales.

Skills

Customer service

Effective communication

Teamwork

Positive attitude

Job description

Benefits:

• Training & development


• 401(k)


• 401(k) matching


• Competitive salary

Compensation:

Inclusive of tips earn up to $12 - $15 per hour (depending on day of week/shift)

Our Purpose

Huddle House is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:

Bringing Friends and Families Together, over Delicious Food, Served from the Heart.

Our Values

• Commitment to Excellence


• Work Hard


• Teamwork


• Make a Difference


• Have Fun

Company Overview

Huddle House, Inc. (HHI) is a full-service family restaurant chain, well-known for serving "Any Meal. Any Time." The core values on which Huddle House was founded in 1964 - Bringing Friends and Family Together, Over Delicious Food, Served from the Heart - remain intact today. The Atlanta-based franchisor owns its own Distribution Center and has nearly 400 franchise- and 30 corporate-owned locations across 21 states, primarily in the Southeast and Central U.S.

Position Overview

The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

• Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.


• Greet all customers with a smile and a verbal greeting: "Good Morning or Welcome to Huddle House."


• Review menu with customers when needed, suggestively sell products and take order from each customer at the table.


• Using proper, approved abbreviations submit ticket to the cook's station and deliver food in a timely manner to the customer when food is cooked.


• Handle money from customers; ring up tickets using the POS system and make proper change.


• Account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.


• Complete the position checklist while stocking and preparing the unit for the next shift.


• Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.


• Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.


• Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell.


• Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.


• Practice all rules for safety food handling cash security and all other restaurant policies.


• Perform all prepping and cleaning duties as detailed or assigned by supervisor.


• Make a difference in food cost by controlling waste and portion control.


• Perform all duties with a sense of urgency.

Qualifications

• Excellent customer service skills


• Ability to communicate effectively with all restaurant staff


• Some previous restaurant experience preferred


• "Can do" attitude and willingness to be at your during your shift

Benefits & Perks

• Competitive Pay


• Comprehensive Health Benefits


• Flexible Schedule

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.