Restaurant Server

Ascent Hospitality Management; Rapid City (SD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking aggressively friendly servers to join their team in Rapid City. This role involves greeting guests, taking orders, and ensuring high-quality service in a fast-paced environment. Ideal candidates should be able to communicate clearly and maintain a clean work space while providing excellent customer service. Training is provided for basic skills, and no previous experience is required.

Qualifications

• Basic skills can be taught through in-house training.
• Handyman knowledge and skills are beneficial.

Responsibilities

• Greet guests and take meal/drink orders.
• Serve food and ensure order accuracy.
• Maintain cleanliness of station and perform side work.

Skills

Customer Service

Sanitation

Job description

Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!

JOB DESCRIPTION

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.

Greets guest in a courteous and respectable way when seated at station.

Takes verbal drink and meal orders according to guest preference.

Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.

Maintains cleanliness of his/her stations and pantry.

Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.

Executes the service cycle and team responsibilities at all times.

Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.

Writes guest check and/or operates POS equipment pursuant to company policies.

Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.

Ensures 100% guest satisfaction on every visit. Updated - 2013

Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.

Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

PHYSICAL REQUIREMENTS/ENVIROMENT/WORKING CONDITIONS

Continuous standing and walking

Must be able to communicate clearly with guests

Exposure to heat, steam, smoke, cold

Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.

Must have high level of mobility/flexibility in space provided

Must be able to fit through openings 30” wide

Must be able to work irregular hours under heavy pressure/stress during busy times

Bending, reaching, walking

Eye/Hand coordination

Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

SUPERVISION RECEIVED:

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED:

Basic skills such as sanitation, safety, and customer service can be taught through in house training.

Handyman knowledge and skills

EXPERIENCE REQUIRED:

None

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.