Restaurant Server

Oki Golf; Newcastle (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Golf benefits for free play

Shift meals 50% off

Discount for you and up to four guests

Flexible work environment

401K with company match

Paid sick time

Team Member Referral Program

Job summary

Calcutta Grill is seeking a server to provide friendly, sincere service and engage guests to ensure an outstanding experience. You will take orders, greet guests, and deliver food promptly while maintaining clean attire and a polished appearance.

You will be expected to upsell, manage multiple tasks, and communicate effectively with guests and team members. The role requires a Food Handler’s Card and flexibility to work shifts, including weekends.

Qualifications

• Must be highly customer oriented and responsive.
• Able to work well under pressure and balance multiple priorities.
• Must be comfortable in a fast paced environment with continuous improvement.

Responsibilities

• Take food and beverage orders from guests, enter orders into POS.
• Greet guests within 15 feet with a sincere welcome.
• Deliver food and beverages promptly from kitchen and bar.
• Prepare final bill and maintain communication with guests and team members.
• Maintain clean, orderly appearance and uniform as required.
• Upsell specials and personal recommendations when appropriate.

Skills

Customer service

Communication

Empathy

Fast-paced environment

Guest interaction

Education

Food Handler’s Card

MAST Card

Job description

As a Server at the Calcutta Grill, you will serve guests in a friendly, sincere manner and you will interact with guests to ensure they have an outstanding experience every time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Take food and beverage orders from guests, enter orders into the point-of-sale system.
• Initiate contact with guests within 15 feet, with a sincere welcome and the willingness to assist the guest. At the conclusion of the guest’s visit, offer a genuine thank you and invitation to return.
• Proficiently execute server sequence
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Always yield to the guest.
• Prepare final bill
• Maintain effective communication with the guests and fellow team members
• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.
• Maintain a good working knowledge of hours of operation, wine, and menu, including ingredients and preparation method.
• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.
• Up sell at every opportunity by informing guests of specials and your personal recommendations.
• Other tasks as assigned.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Able to work well under pressure and balance multiple priorities and assignments
• Must be adaptable to change, flexible, and empathetic
• Must be highly customer oriented and responsive
• Must be comfortable working in a fast paced environment where continuous improvement is expected
• Must possess a Food Handler’s Card.
• Must possess a Class 12 MAST Card.
• Must be 21 yrs. or older.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:

• Have the ability to lift 50 pounds occasionally.
• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis.
• Have the stamina to stand on feet for lengthy periods of time, not to exceed 4 hours.
• Have the ability to work weekends and holidays, mornings and evenings as business demands.

COMPENSATION DETAILS:

• Offered rate of pay range: $17.13 - $17.13per hour
• Eligible for tips in addition to regular hourly rate
• Eligible for overtime

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

• Medical/dental/vision/telehealth coverage
• FSA options
• Company paid life insurance and long-term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.