Restaurant Server

OTH Hotels Resorts; Manassas (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

OTH Hotels Resorts in Manassas, VA is seeking a Restaurant Server to deliver exceptional dining experiences. You will take orders, deliver meals and beverages, manage guest checks, and maintain a clean, efficient service area in a fast-paced, property-based setting.

The ideal candidate has at least 2 years of restaurant experience, excellent communication, and cash handling skills. Food safety certification is preferred, and you will report to the Restaurant Manager.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of restaurant experience; high-volume dining preferred.
• Good food and beverage knowledge; strong communication; professional demeanor.
• Food safety and/or alcohol service certification preferred (or required per local regulations).

Responsibilities

• Greet guests promptly and provide attentive dining service; take and enter orders into the POS.
• Deliver food and beverages promptly; coordinate with kitchen for timing.
• Accurately process checks and handle cash/credit transactions.
• Maintain clean dining areas, service stations, and stock levels.
• Know menu and amenities; assist upselling to enhance guest experience.

Skills

Food knowledge

Communication

Guest service

Cash handling

Multitasking

Education

High school diploma or equivalent

Job description

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.

Job Title: Restaurant Server

Location: Property-based

Department: Restaurant

Property: N/A

FLSA: Non-Exempt

Direct Supervisor: Restaurant Manager

Job Overview

The Restaurant Server is responsible for providing exceptional food and beverage service to guests, ensuring a positive and memorable dining experience. This role involves taking orders, delivering food and beverages promptly, managing guest checks, and maintaining a clean and organized service environment. The Restaurant Server serves as a key point of contact for guests and plays an essential role in upholding service standards and guest satisfaction.

This position operates in a fast-paced, high-volume restaurant environment requiring constant movement and guest interaction. Work is performed primarily indoors within restaurant and bar areas, with occasional outdoor exposure depending on the property. The role involves exposure to noise, uneven and potentially slippery surfaces, chemicals, and kitchen machinery, as well as handling hot plateware and service items. Success in this role requires strong communication skills, attention to detail, and the ability to deliver efficient, high-quality service under pressure.

Job Responsibilities

Guest Service & Order Management

• Greet guests promptly and provide friendly, attentive service for their dining experience
• Take accurate food and beverage orders and enter them into the POS system
• Deliver food and beverages in a timely and professional manner
• Ensure guest satisfaction by monitoring needs and responding promptly

Service Execution & Efficiency

• Maintain knowledge of menu items, specials, and beverage offerings
• Coordinate with kitchen staff to ensure accurate and timely order delivery
• Manage multiple tables efficiently in a high-volume environment
• Assist with seating guests or supporting other service areas as needed

Cash Handling & POS Operations

• Accurately process guest checks and handle cash and credit transactions
• Follow all check management and cash handling procedures
• Ensure accuracy and accountability in all financial transactions

Cleanliness & Organization

• Maintain cleanliness of dining areas, including tables, service stations, and work areas
• Ensure flatware, glassware, and plates are clean, polished, and properly stocked
• Assist with opening and closing side work duties

Product Knowledge & Guest Engagement

• Maintain knowledge of all property amenities and on-site dining options
• Provide recommendations and answer guest questions about menu offerings
• Support suggestive selling to enhance the guest experience

Job Requirements

Education

High school diploma or equivalent required.

Experience

Minimum 2 years of restaurant experience required; high-volume dining experience and full-service restaurant or hotel background preferred.

Skills and Abilities

• Good food and beverage knowledge
• Excellent communication skills for guest interaction and team coordination
• Positive, friendly, and professional demeanor
• Ability to deliver prompt and accurate service
• Ability to handle cash and manage guest checks accurately
• Strong attention to cleanliness and presentation standards
• Familiarity with property amenities and dining outlets
• Ability to multitask and work efficiently in a fast-paced environment
• Ability to support multiple areas of restaurant operations as needed

Certifications

Food safety and/or alcohol service certification preferred (or required per local regulations).

Travel required

No travel required; position is fully property-based.

Physical requirements

• Constant standing, walking, and balancing throughout shift
• Frequent to constant bending, reaching, and use of manual and gross motor skills
• Occasional to frequent crouching, pushing/pulling, and eye-hand coordination
• Frequent carrying/lifting up to 10- 25 lbs.; occasional lifting up to 50 lbs.
• Ability to safely carry food and beverage items in a busy service environment

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.

We may use artificial intelligence (AI) tools to assist in evaluating applications, including screening and ranking candidates based on job-related qualifications. These tools support, but do not replace, human decision-making. All final hiring decisions are made by our recruitment team.