Restaurant Server

Tandem Hospitality Group, LLC; Huntersville (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Restaurant Server to enhance guest experiences. In this role, you will warmly greet customers, take accurate orders, and ensure every dining experience is exceptional. Your attention to detail and strong communication skills will be vital as you interact with guests and collaborate with kitchen staff. The ideal candidate will have prior food and beverage experience and a passion for providing top-notch service. Join a dynamic team where your contributions will directly impact guest satisfaction and create lasting memories in a vibrant dining atmosphere.

Qualifications

• 1+ year of food and beverage experience preferred.
• Knowledge of proper food handling and safety certification required.

Responsibilities

• Greet customers warmly and ensure a memorable dining experience.
• Accurately take food and beverage orders and handle payments.
• Assist with cleaning and preparing dining areas as needed.

Skills

Customer Service

Communication Skills

Attention to Detail

Food Handling Knowledge

Reliability

Education

High School Diploma

Tools

POS Systems (Toast, Aloha)

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine
• Accurately record revenue and accept cash, credit card, and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationships with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Job Qualifications

• One year+ of prior food and beverage experience preferred
• High volume experience
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communication skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law
• Experience working with POS (Toast, Aloha, etc.) and reservation software
• Ability to ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds