Join to apply for the Restaurant Server role at Perkins American Food Co.
Looking for aggressively friendly servers to work in a fast-paced environment! Come be a part of the family!
Job Description
- Reports to work well-groomed, in a clean and proper uniform, and practices good personal hygiene at all times.
- Greets guests courteously when seated at their station.
- Take verbal drink and meal orders according to guest preferences.
- Serve high-quality food, ensuring all orders are complete, prepared as ordered, portioned correctly, and attractive in appearance.
- Maintain cleanliness of stations and pantry.
- Perform side work during shift downtime, such as rolling silverware, restocking, cleaning work stations, and bussing tables.
- Execute the service cycle and team responsibilities consistently.
- Maintain sufficient menu knowledge to suggest and upsell to guests.
- Handle guest checks and operate POS equipment per company policies.
- Anticipate and correct system or service issues to maximize guest satisfaction.
- Ensure 100% guest satisfaction on every visit.
- Communicate with managers and coworkers regarding product/service issues, safety concerns, and equipment problems.
- Keep management informed of problems and propose solutions.
Physical Requirements and Working Conditions
- Continuous standing and walking.
- Clear communication with guests.
- Exposure to heat, steam, smoke, cold.
- Reaching heights of approximately 6 feet and depths of 2.5-3 feet.
- Flexibility and mobility in the workspace.
- Ability to fit through openings 30 inches wide.
- Work irregular hours under pressure during busy times.
- Bending, reaching, walking.
- Eye/hand coordination.
- Lift and carry trays or buss tubs up to 20 pounds for distances up to 30 feet.
Supervision and Skills
- Receives direction and training from the Associate Manager.
- Basic skills such as sanitation, safety, and customer service can be taught in-house.
- Handyman knowledge and skills are a plus.
Experience and Other Details
- No prior experience required.
- This description is not exhaustive; other duties may be assigned as needed.
- This franchise is independently owned; applications go directly to the franchisee.