Restaurant Server

Perkins Restaurant & Bakery; Grand Forks (ND); On-site; USD 16,531 - 20,664; Part time

Job summary

Perkins Restaurant & Bakery in Grand Forks, ND is seeking team members to provide excellent guest service and ensure high quality food preparation. Responsibilities include greeting guests, taking orders, and maintaining cleanliness in the service area.

The ideal candidate must be able to work under pressure and remain flexible during busy hours. This entry-level role requires no prior experience and offers valuable training in customer service and sanitation.

Responsibilities

• Greets guests courteously and takes their orders.
• Serves food and checks orders for accuracy and appearance.
• Maintains cleanliness of station and pantry.

Skills

Sanitation

Customer service

Handyman knowledge

Job description

Job Description

• Reports to work well‑groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guests in a courteous and respectable way when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including rolling silverware, restocking cleaning work stations, and bussing tables.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements/Environment/Working Conditions

• Continuous standing and walking
• Must be able to communicate clearly with guests
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 2 ½ – 3 feet
• Must have high level of mobility/flexibility in space provided
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Eye/Hand coordination
• Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

Supervision Received

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

Knowledge and Skills Required

• Basic skills such as sanitation, safety, and customer service can be taught through in‑house training.
• Handyman knowledge and skills.

Experience Required

None

Disclaimer

This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.