Restaurant Server

Hospitality Online; Golden (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality provider seeks a Restaurant Server to enhance guest dining experiences. The ideal candidate will have customer service expertise, attention to detail, and food safety certification. Responsibilities include order taking, table preparation, and ensuring a memorable dining environment.

Qualifications

• One year of prior food and beverage experience preferred.
• Strong written/verbal communications skills required.
• Punctuality and reliable attendance are mandatory.

Responsibilities

• Greet customers warmly and take food and beverage orders accurately.
• Prepare dining tables and ensure condiments are refilled.
• Maintain cleanliness in front of the house areas.

Skills

Communication

Attention to Detail

Customer Service

Education

Food Safety Training Certification

Tools

POS Systems (Micros, Aloha)

Reservation Software (Open Table)

MS Office/Google Suite

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Hospitality Online