Restaurant Server

Highgate Hotels, LP; Denver (CO); On-site; USD 18,491 - 26,335; Full time

Benefits offered by this job

Travel discounts

Medical coverage

Dental and Vision

Paid time off

401(k) program

Job summary

Highgate Hotels, LP is seeking a Restaurant Server for The Brown Palace Hotel & Spa in Denver, CO. The role focuses on attentive guest service, accurate order taking, and efficient delivery of food and beverages in a luxury hotel setting.

The position offers hourly compensation of USD 16.27. Tasks include upselling, cash handling, and maintaining a pristine dining environment while ensuring guest satisfaction throughout shifts.

Qualifications

• High School diploma or equivalent and/or hotel-related experience preferred.
• Flexibility for long hours.

Responsibilities

• Attend to guests attentively, friendly and courteous at all times.
• Know the restaurant, lounges, and room service operations and functions of each position.
• Remain familiar with menus and current specials; upsell food and beverages.
• Serve guests with food and beverage requirements in a courteous, efficient manner.
• Handle cash register functions, close checks, and prepare end-of-shift paperwork.
• Maintain cleanliness, restock beverages and service stations.
• Ensure guest satisfaction and provide excellent service.

Education

High School diploma or equivalent

Job description

Restaurant Server

Location: The Brown Palace Hotel & Spa, Denver, CO

Compensation: USD $16.27/hr (Hourly)

Application Period: 6/20/2026 through 7/30/2026.

Responsibilities

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
• Have a thorough knowledge of menus and current specials in applicable outlets.
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
• Pre-bus all tables removing soiled dishes after each course.
• Be familiar with the operation of the P.O.S system.
• Perform cashiering functions by closing checks and preparing end of shift paperwork.
• Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
• Ensure that tables and side stands are kept stocked, tidy and clean.
• Keep all beverages at least full (coffee, tea, soda, water, and lemonade).
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
• Answer the telephone according to standards.
• Consistently upsell food, beverage and promotional items to guests.
• Be familiar with fire extinguishers, locations and know how to use them.
• Receive and deliver food and beverage orders and collect payment.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor at all times.

Benefits

In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full‑time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.