Banquet Server

Highgate Hotels, LP; Denver (CO); On-site; USD 18,491 - 26,335; Full time

Benefits offered by this job

Travel discounts

Medical coverage (3 tiers)

Dental and Vision benefits

Paid sick leave

Job summary

The Brown Palace Hotel & Spa in Denver is seeking a Banquet Server to assist with setup and serving at all banquet functions, ensuring top-tier hospitality and adherence to hotel standards.

Responsibilities include reading BEOs, serving guests professionally, and maintaining a clean banquet area. Requires a high school diploma or equivalent and the ability to stand for long periods; experience in hotels or banquets is preferred.

Qualifications

• High School diploma or equivalent and/or hotel-related experience preferred.
• Flexible and long hours sometimes required.
• Medium work – up to 50 lbs on occasion and up to 20 lbs frequently.
• Ability to stand during entire shift.
• Effective listening, understanding and clarifying guest concerns.
• Ability to multitask and prioritize functions to meet deadlines.
• Attentive, friendly, courteous and service-oriented demeanor with guests and employees.
• Ability to take initiative and anticipate guest or operational needs.

Responsibilities

• Perform preparatory tasks and side work to ensure guests are served promptly and efficiently.
• Read and follow the Banquet Event Order (BEO) and be familiar with the assigned function's menu.
• Serve guests according to hotel standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents; communicate to management when necessary.
• Set all tables according to hotel standards.
• Keep banquet storeroom neat and stocked with supplies for functions.
• Clean banquet space after events and store/re-stock equipment and supplies.
• Prepare rooms according to BEO and meal functions.
• Follow money handling procedures when serving guests.
• Know the menu items for each function and provide accurate descriptions.
• Aim to ensure overall guest satisfaction and quality service.
• Perform other duties as requested by management.

Job description

Banquet Server

Requisition ID: 2026-80550

Category: Banquets

Job Location: US-CO-Denver

Property: The Brown Palace Hotel & Spa

Compensation Minimum: USD $16.27/Hr.

Compensation Maximum: USD $16.27/Hr.

Compensation Type: Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

The Banquet Server is responsible for the set-up and serving of food and beverages to guests at all banquet functions, according to the hotel standards.

Applications will be accepted between 7/27/2026 through 8/30/2026.

Benefits

In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
• Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
• Served guests according to the hotel's standards in a friendly, courteous, and professional manner.
• Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
• Set all tables according to hotel standards.
• Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
• Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
• Prepare room according to BEO and the various meal functions.
• Follow all money handling procedures when serving the guest.
• Know the menu items for each function served and able to give accurate descriptions.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

• High School diploma or equivalent and/or experience in hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to show initiative, including anticipating guest or operational needs